Mai Cachila

Passionate and dedicated employee with a strong desire to grow and develop new skills. Eager to contribute to and learn from a team that values exceptional experiences, attention to detail, and a thoughtful approach to every guest interaction. Committed to working in an atmosphere that fosters continuous learning, creativity, and a deep passion for the daily experiences of others.

Seeking an opportunity to expand my skills and knowledge in a dynamic, upscale setting that prioritizes growth, innovation, and excellence.

Server's Assistant at Uchi Houston (2024-2025)

• Supported servers on the floor to ensure guests have a quality experience by food running, pre bussing, wine service, taking and communicating guest orders and requests
• Learned and effectively implemented food and beverage knowledge during daily service
• Became a certified trainer and helped new hires reach the extensive knowledge and skills needed to guarantee guest satisfaction
• Collaborated with front and back of house staff to improve the connection between food/beverage with guest experience

Boutique Assistant at Aritzia (2024-02 – 2024-08)

• Assisted in maintaining the boutique's visual appearance, ensuring an inviting and organized shopping environment
• Supported sales associates in enhancing the shopping experience for clientele, by providing personalized service
• Ensure merchandise is efficiently prepped and returned to the sales store
• Operate fitting room lines, greet customers, and provide attentive service, ensuring a positive and smooth experience
• Participated in clientele week event, playing a key role in appreciating and engaging loyal customers

Server at Bon Japanese Cuisine (2022-04 – 2023-08)

• Delivered exceptional service in full-service restaurant
• Ensured memorable dining experiences to guests
• Trained and mentored new hires, fostering a supportive and efficient team environment
• Served traditional Japanese dishes along side a diverse selection of wines and sakes, making informed recommendations to enhance dining experiences
• Took on multiple roles, including hosting and bussing
• Successfully managed solo lunch shifts as well as high pressured weekend rushes

Event Server and Catering Assistant at The Tivity (2022-12 – Present)

• Efficiently manage both buffet-style and plated meal services ensuring food is presented attractively and served in a timely manner
• Work closely with event coordinators, kitchen staff, and other servers to ensure the smooth flow of the event
• Work efficiently as part of a team, communicating with colleagues to ensure seamless guest experience

Honors Graduate – Cedar Park High School (2020 – 2024)