Anchorpoint Counseling Ministry 10/2025-Present
Licensed Social Worker (Part time)
- Perform initial consultations and mental health assessments to understand clients' needs and conditions.
- Create personalized treatment plans based on assessments, incorporating various therapeutic techniques tailored to individual client needs.
- Offer individual, group, or family therapy sessions using methods such as cognitive-behavioral therapy (CBT), psychodynamic therapy, and mindfulness-based approaches.
- Regularly evaluate and document client progress, adjusting treatment plans as necessary to ensure effective care.
- Work alongside other healthcare professionals to coordinate comprehensive care for clients, ensuring a holistic approach to treatment.
- Provide education to clients and their families about mental health conditions, coping strategies, and available resources for support.
Jefferson Regional Medical Center, Emergency Department 3/2025-Present
Social Work Case Manager (Part time)
- Contributes to and/or completes initial and ongoing comprehensive assessment. Provides interventions and implements recommendations after engaging patients and their caregivers/families. Focuses on the individual's risk related to social determinants of health to assure successful coordination of care across the continuum.
- Collaborates to provide the safest transition plan for assigned patients (Inpatient/Observation/ED) to ensure a timely discharge and provide appropriate connection with post-discharge care providers and community-based resources.
- Educates patient, family/caregiver and physician regarding most appropriate level of care post discharge and how to access community support. Advocates for the patient, family/caregiver through effectively communicating with interdisciplinary team members, payers and post-acute partners to assure the safest transition.
- Serves as a resource to provide counseling and intervention related to treatment decisions and end-of-life issues. Drives collaborative conversations to establish goals of care. Provides crisis interventions in cases involving Child Abuse and Neglect, Domestic Violence, Adult and Older Adult Abuse, Institutional Abuse Sexual Assault, Mental Health Disorders, Substance Use Disorders, and Identification of a Surrogate Decision Maker/Guardianship.
Heritage Valley Health System 1/2024-6/2025
ED Social Work Case Manager (Part-time)
- Psychiatric Social Worker in Emergency Department.
- Facilitate/Complete any commitment forms, i.e. 201 and 302 paperwork.
- Complete mental health and/or drug and alcohol assessment, when necessary. Determine proper placement of individuals seen in ED. Discuss cases with psychiatrists/ER physicians.
- Complete insurance authorizations of individuals admitted to inpatient setting.
- Complete bed searches, when necessary.
- Make any necessary referrals to outside providers, when appropriate.
Eden’s Farm 10/2023-3/2025, 10/2025-Present
Social Services Team Lead (Part-time)
- Provide case managed, trauma-informed holistic care to survivors of human trafficking and commercial sexual exploitation.
- Provide resources at the drop-in center to survivors of human trafficking and commercial sexual exploitation.
- Teach a weekly life skills class with residents of the safe house on various psychoeducational topics, i.e. healthy boundaries, assertive communication, etc.
- Crisis response intervention, when indicated.
UPMC Health Plan 7/2019-Present
Critical Incident Investigator II 9/2021-9/2022, 9/2023-Present In addition to job duties as Critical Incident Investigator I:
- Analysis and completion of Bureau of Program Integrity referrals for egregious situations.
- Suspicious Death expert and would complete special reports, when applicable.
- OPS 30 quality monthly reviews
- Lead CI trainer for all new hires.
- Scripts committee lead in April 2022.
- Quarterly Newsletter committee member.
- Completion of CHC Analytics daily report in EIM system.
Critical Incident Investigator I 7/2019-9/2021, 2/2023-9/2023
- Monitoring of several queues throughout the day.
- Handling inquiries into Community Health Choices MCO and researching participant’s health insurance status.
- Determining if information submitted is classified as critical incident, as well as appropriate escalation level.
- When applicable, submitting incident to State System and staying in compliance with regulations.
- Managing case load of 200+ cases.
- Opening, on average, 15 cases per day. Closing, on average, 10 cases per day.
- Special projects, as needed.
Notable achievements
- EPIC software super user and trained department in 11/2019.
- Conducted Mental Health/302 training with Quality Department directors in 2/2020.
- E-care Queue expert 2019-2020
- Team Onboarding Navigator 2021
UPMC Passavant 9/2022-2/2023
Discharge Planning Associate
- Identify clinical, psychosocial, historical, financial, cultural, and spiritual needs that guide the planning process with the patient to attain optimal outcomes.
- Complete detailed assessments in order to establish understanding of medical and social factors, determine patient's capacity for self-care, identify support systems, outline barriers to discharge, and determine likeliness of requiring post-hospital services and the availability of such services.
- Facilitate teams to develop and execute safe and efficient discharges.
- Engage in clear communication with the patient/member/caregivers as well as the interdisciplinary care team in order to develop discharge plans.
- Serve as contact between hospitals and post-hospital care facilities as well as the physicians who provide care in either or both of these settings.
- Advocate on behalf of patient/family/caregivers for services access and for the protection of the patient's health, well-being, safety, and rights.
- Initially trained as float and transitioned full-time to Emergency Department.
Allegheny Health Network 9/2016-9/2022
Needs Assessment Coordinator
- Psychiatric Social Worker in Emergency Department.
- Facilitate/Complete any commitment forms, i.e. 201 and 302 paperwork.
- Complete mental health and/or drug and alcohol assessment, when necessary.
- Determine proper placement of individuals seen in ED.
- Discuss cases with psychiatrists/ER physicians.
- Complete insurance authorizations of individuals admitted to inpatient setting.
- Complete bed searches, when necessary.
- Make any necessary referrals to outside providers, when appropriate.
- Assist director in training all new employees.
- Crisis intervention, both telephonically and in person, when necessary.
- 7/2019, transitioned to part-time/casual status.
Notable contributions
- Drug and Alcohol expert in the department and am periodically consulted by team members on these cases off-shift.
- ASAM trained and the only NAC able to complete these authorizations with insurance companies.
- Only non-physician/manager invited to join AHN Drug and Alcohol Committee.
- Based on quality of evaluations conducted, local school district Mental Health Liaison refers all students to AHN ED for assessments/treatment.
- Maintenance of student files and documentation, according to DPW regulations.
- Initially hired as PRN employee and promoted to Site Director in 1 year.
Gateway Rehabilitation Center 5/2016-09/2016
Utilization Review Supervisor
- Supervision of Utilization Department, including utilization review assistance.
- Scheduled employees, granted time off, and provided any necessary coverage.
- Approved and completed biweekly payroll.
- Completed annual employee performance reviews.
- Monitored and completed any insurance denials and appeals.
- Assisted clinical employees with coordination of benefits/completion of back-up funding sources.
- Training of other clinical employees (typically inpatient and outpatient employees), when necessary.
Southwestern Pennsylvania Human Services- CARE Center 10/2013- 5/2016
Caseworker
- Completed initial phone and face-to-face screenings.
- Completed mental health and drug and alcohol assessments, crisis plans, suicide screenings, safety plans and psychosocial backgrounds.
- Scheduled individuals in the appropriate level of care, based on assessment.
- Psychosocial evaluations, POMS and PCPC also completed upon intake.
- Individuals seen ranged in age from 3 to 85.
- Made referrals for clients, and assisted them with applications to various resources, when necessary.
- Level of care authorizations with various insurance companies, when necessary.
- Initially hired as PRN employee and promoted to full-time after 1 year.
- Recognized by management on multiple occasions for excellent customer service.
Certifications/Clearances
Nonviolent Crisis Intervention Certificate
PA Act 33- Child Abuse Clearance
PA Act 34- Criminal Background Clearance
Act 73 FBI Fingerprinting Criminal Background Clearance
Mandatory Reporter Certificate
Cognitive Processing Therapy (CPT) Training – Medical University of South Carolina, 4/2023
