Makayla Vickers

Versatile and detail-oriented professional with over a decade of experience spanning hands-on technical service, administrative operations, and high-volume retail management. Proven track record in maintaining equipment safety, managing complex databases, and optimizing operational efficiency. Adept at handling confidential documentation, balancing chemical safety protocols, and delivering top-tier customer service across diverse industries.

Pool Technician - Riverbend Sandler Pools - Conroe, TX

(2024-06 - 2026-04)

• Conducted weekly luxury pool cleaning and maintenance, ensuring proper chemical levels and optimal cleanliness through surface skimming, bottom vacuuming, wall brushing, and filter backwashing.
• Troubleshoot technical issues related to pool pumps, filters, and heaters promptly.
• Removed debris from filter system components regularly to sustain system performance and efficiency.
• Recorded service activities and client interactions in management software to ensure accurate tracking and follow-up.

Admin Assistant III - TDCJ - Huntsville, TX

(2022-12 - 2024-06)

• Managed office correspondence and communication for department staff, facilitating effective information flow within the team.
• Handled confidential criminal documents according to established protocol, ensuring secure management of sensitive information.
• Organized and maintained filing systems for physical and electronic documents, enhancing accuracy and confidentiality of records.

Deli Clerk - SPEEDY STOP - Conroe, TX

(2022-03 - 2022-07)

• Ensured cleanliness and organization of deli counter area to enhance customer experience.
• Adhered to food safety guidelines to uphold quality and safety standards for all products.

Community Assistant - Encore Sam Houston - Huntsville, TX

(2018-04 - 2019-01)

• Facilitated community events, increasing resident engagement and participation.
• Supported onboarding processes for new residents, ensuring a welcoming environment.
• Conducted property tours and showcased amenities to prospective residents.
• Assisted clients in completing lease applications and rental agreements, streamlining the onboarding process.

Direct Sales Representative - Yael Productions Inc. - Conroe, TX

(2016-07 - 2018-09)

• Initiated potential customer engagement through direct door-to-door interactions and presentations, generating interest and leads.
• Cultivated client relationships through tailored sales approaches, fostering loyalty and repeat business.

Cashier/Sales Associate - Walmart - Huntsville, TX

(2015-12 - 2016-07)

• Processed customer transactions efficiently at checkout stations.
• Provided friendly service to enhance the shopping experience for customers.

High School Diploma - Huntsville High School (2016-05)