Makayla Westbrooks

Detail-oriented and analytical Bachelor of Science graduate with extensive experience in operational management, data accuracy, regulatory compliance, and safety oversight. Proven track record of monitoring performance metrics, maintaining precise documentation, and leading team operations in high-volume, fast-paced environments. Leverages a strong background in science and health/safety protocols to transition seamlessly into Clinical Data Abstraction, ensuring strict adherence to data integrity, confidentiality, and medical/operational standards.

Part-Time Supervisor / Health & Safety / Office Management at UPS (2020-05 – Present)

• Data & Metric Tracking: Monitor, record, and analyze daily operational performance metrics to ensure strict accuracy, service timeliness, and productivity goals.
• Health & Safety Compliance: Lead facility health and safety programs; enforce corporate and regulatory safety protocols to maintain full operational compliance.
• Administrative & Office Management: Oversee day-to-day office functions, managing personnel files, daily operational reports, and audit-ready documentation.
• Operational Leadership: Supervise team members in executing package center operations safely, accurately, and efficiently in a fast-paced environment.

Stocker / Sales Associate at Costco Wholesale (2018-02 – 2020-05)

• Inventory & Quality Control: Maintained high-volume inventory accuracy through systematic stock audits and meticulous item placement data.
• Operational Support: Worked cross-functionally to streamline floor management and maintain clean, organized product and operational tracking.

Bachelor of Science in Science – Jarvis Christian University (2015-08 – 2019-05)

Undergraduate Coursework – Collin College (2014-08 – 2015-05)