Makenna Rage

Highly reliable Treatment & Insurance Coordinator with 2+ years of experience in dental billing, patient coordination, treatment planning, and clinical support. Proficient in Open Dental, Dental Intelligence, Modento, and Vyne with a strong track record of accurate claims processing, excellent patient communication, and efficient office workflow support. Known for professionalism, empathy, and the ability to adapt seamlessly between front office and clinical assisting roles.

Treatment & Insurance Coordinator at Oro Valley Dental Arts (2023-02 – Present)

• Verify dental insurance eligibility and benefits for 40+ patients daily.
• Manage all patient billing, payments, and daily bank deposits.
• Prepare clear, comprehensive treatment plans for extensive dental care.
• Submit and track insurance claims; process all insurance checks and virtual credit cards.
• Support the marketing team with patient outreach and engagement.
• Provide chairside assisting and sterilization support as needed.
• Recognized for professionalism, accuracy, and strong patient rapport.

Dental Assistant at Tooth Town (2022-10 – 2023-02)

• Provided chairside support for pediatric dentistry, including X-rays and coronal polishing.
• Assisted in developing anesthesia care plans and monitoring patients.
• Created treatment plans and educated parents on oral health.
• Managed inventory ordering for both front and back office.
• Built trust with young patients through a calm, supportive environment.

Dental Assistant Externship at Tangerine Dental Group (2021-09 – 2022-06)

• Assisted multiple dentists with chairside duties, X-rays, chart updates, and sterilization.
• Gained hands-on experience with varied clinical workflows.
• Provided compassionate, patient-centered care.
• Trained in EPIC software.

Sales Associate at Plato's Closet (2021-04 – 2021-10)

• Assisted customers with selections, processed sales, and maintained displays.
• Trained in buying and pricing merchandise; held keyholder responsibilities.
• Recognized for communication and organizational skills.

Front Desk Associate at LA Fitness (2019-03 – 2020-10)

• Managed member accounts, check-ins, and scheduling.
• Delivered strong customer service and resolved concerns.
• Served as keyholder for the Ina location.

Certification in Dental Assisting – Arizona Sunset School of Dental (2020-05 – 2020-09)

Certification in Early Childhood Education – Pima Community College (2019-12 – 2020-05)

High School Diploma – Marana High School (2014-08 – 2019-05)