Shift leader at Round Table Pizza (2022-04 – 2026-12)
- Overseeing restaurant operations during their shift.
- Managing staff and ensuring customer satisfaction.
- Enforcing safety and sanitation standards.
- Training and developing staff.
- Resolving customer complaints.
- Administering cash positions and handling bank deposits.
- Purchasing supplies and managing labor costs.
Crew Member at McDonald's (2021-03 – 2022-04)
- Performed preparation duties such as rinsing, peeling, slicing, and dicing vegetables
- Cleaned and organized work areas, equipment, utensils, and service station
- Served customers in a fast, efficient, and friendly manner
- Provided customers with information regarding food ingredients, availability, and pricing
- Escalated customer concerns and complaints to management
- Complied with relevant safety, hygiene, and service standards and procedures
- Wrapped, dated, labeled, and stored food items
- Followed guidelines to ensure correct serving temperatures and adequate portion control
- Preparing and Cooking Food: Fast food workers are responsible for preparing and cooking food items according to the restaurant's menu. This includes tasks like grilling burgers, frying chicken, and assembling sandwiches.
- Taking Food and Drink Orders: They interact with customers at the counter or drive-thru, taking their orders accurately and efficiently. Good communication skills are essential for this role.
- Serving Customers: Fast food workers serve orders to customers, ensuring that they receive the correct items promptly. They may also handle special requests or modifications to menu items.
- Meeting and Greeting Customers: A friendly demeanor is important. Fast food workers greet customers as they arrive, making them feel welcome and appreciated.
- Operating Cash Registers: They handle cash transactions, process credit card payments, and give change to customers. Accuracy and honesty are critical when handling money.
- Maintaining Cleanliness and Hygiene Standards: Fast food workers keep the dining area, kitchen, and food preparation stations clean. This includes clearing and cleaning tables, emptying trash cans, and washing floors.
- Promoting Positive Guest Relations: Providing excellent customer service is essential. Fast food workers address any customer concerns, resolve issues, and ensure a positive experience.
Crew Member at Burger King (2020-08 – 2021-03)
