Insurance Agent - McCutcheon Insurance - Green, OH
(2026-04)
- Guided clients in selecting tailored insurance coverage to meet specific needs.
- Educated customers on policy benefits and coverage options available to them.
- Performed policy reviews to enhance customer satisfaction and ensure regulatory compliance.
- Handled claims processing while facilitating clear communication between clients and adjusters.
- Developed and maintained strong relationships with clients through regular follow-ups.
- Utilized Ezlynx software for insurance management tasks.
Bartender - Town Tavern
(2024-09 - 2026-04)
- Served high customer volumes during special events, enhancing guest experience and driving repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained cleanliness and organization of the bar area and well-stocked to meet customer needs.
- Elevated customer satisfaction by delivering excellent service and expertly crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Hairstylist - The Emerald - Green, OH
(2024-09 - 2025-04)
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Maintained up-to-date knowledge of hair trends and techniques, enhancing client fashion and satisfaction.
- Guided customers on product selection to optimize benefits for their hair care.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Promoted salon specials and discounts via social media, driving increased bookings and attracting new clients.
Hairstylist - Bellezza Avanti Spa/salon
(2023-09 - 2024-09)
- Maintained cleanliness of workspace to create safe, welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Processed payments and entered sales in register, facilitating prompt customer service.
- Coordinated customer appointments to ensure efficient service delivery and rearranged individual time slots to meet demand.
- Scheduled customer appointments and optimized time slots to accommodate demand.
- Processed payments, entering sales in register for prompt customer service.
Assistant Manager - Rue 21
(2022-05 - 2022-08)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained clean, safe, organized store environment, enhancing customer satisfaction.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, improving accuracy and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through strategic merchandising and targeted promotions.
Key Holder - Dry Goods USA
(2021-04 - 2022-04)
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations, managing cash drawer counts, equipment reviews, and staff supervision to ensure smooth daily functions.
- Cleaned floor area after store hours to ensure safety and cleanliness for customers, wiped windows and fixtures after closing to maintain organized and tidy store.
- Supported team by assisting with various cleaning tasks to maintain store standards, by performing various cleaning tasks, managing cash registers, and merchandising products.
- Assisted customers in locating specific items to enhance their shopping experience, in quickly locating specific items, enhancing overall client satisfaction.
- Engaged with customers to build rapport and foster loyalty, contributing to increased sales.
