Director of Operations at Greene Zone Logistics (2023-09 – Present)
- Direction of inventory control operations
- Management of sales operations including order processing, tracking, reporting, and performance analysis
- Developed and maintained collaborative relationships with distributors and vendors.
- Monitored key performance indicators.
- Refined processes and enhanced communication to improve operational efficiency.
Signal Worker & Maintenance Department Lead at Norfolk Southern (2020-03 – 2023-04)
- Supervise and lead signal technicians in the installation, inspection, testing, troubleshooting, and repair of railroad signaling systems, including wayside signals, switch machines, track circuits, grade crossing warning systems, and centralized traffic control (CTC) equipment.
- Direct preventive maintenance programs to ensure system reliability and minimize service disruptions.
- Coordinate emergency response efforts for signal failures, restoring functionality efficiently to maintain operational continuity.
- Ensure full compliance with Federal Railroad Administration (FRA) regulations, company policies, and industry safety standards.
- Develop and manage maintenance schedules, workforce assignments, and project timelines.
- Train, mentor, and evaluate signal personnel to promote technical proficiency and workplace safety.
- Maintain accurate documentation, inspection reports, and system performance records.
- Collaborate with operations, engineering, and transportation departments to support safe and efficient rail traffic movement.
- Manage inventory control for signal parts, tools, and specialized diagnostic equipment.
Special Projects Crew Leader at J.W. Townsend (2018-04 – 2020-03)
- Facilitated proposed jobs for residential clients.
- Completed daily tasks with efficiency, organization, and timeliness.
- Monitored all power and industrial equipment to ensure proper operation.
- Managed and trained new employees, including equipment operation.
- Built and maintained professional relationships with customers, ensuring retention and satisfaction
