Malan Mason

Customer-focused retail and sales professional with experience working for established brands including Under Armour, Sky Zone, and Calzedonia. Skilled in customer service, sales, product knowledge, merchandising, and creating positive customer experiences. Experienced in taking on leadership responsibilities as a Sales Lead, supporting team performance, assisting customers with product selection, and maintaining an organized and welcoming sales environment.

Reliable, personable, and motivated with strong communication and teamwork skills.

Sales Lead / Key Holder at Calzedonia (2026-03 – Present)

• Open and close the store according to daily SOPs, ensuring all opening and closing procedures are completed accurately and on time.
• Independently manage store operations for up to 4+ hours per day, maintaining sales performance and ensuring all operational needs are met.
• Oversee daily store upkeep, including product replenishment, sweeping, mopping, dusting, and maintaining a clean and organized sales floor.
• Support daily sales goals while providing reliable leadership and ensuring smooth store operations throughout the day.

Sales Associate at Under Armour (2024-08 – 2026-02)

As a Sales Associate at Under Armour, I provide genuine and personalized customer service by assisting athletes from the moment they enter the store. I help customers find products that meet their needs while using strong product knowledge to recommend additional items and increase sales. I also handle POS transactions, returns, and online orders, while assisting customers with digital purchases to support store sales goals and improve KPIs.

Staff Member at Sky Zone (2024-05 – 2024-08)

Supervised gameplay and monitored guest activity to ensure a safe and enjoyable environment while preventing theft and enforcing attraction rules. Maintained clean and sanitized rides, games, and attractions to help reduce the spread of germs and bacteria. Assisted guests with ride and attraction transactions, explained game instructions, and maintained a welcoming environment.

– Desert Pines Highschool (2021 – 2025)

Business degree in Business – College Of southern Nevada (2025)