Malcolm Ducasse
Admin, customer service and healthcare experience.
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About
I am a dedicated and reliable professional with experience across healthcare, customer service, and administrative roles. I bring strong interpersonal skills, allowing me to communicate effectively with patients, clients, and team members while maintaining professionalism and confidentiality. My background in healthcare has strengthened my attention to detail, organization, and ability to work calmly in fast-paced environments.
I also have a proven track record in customer service, resolving concerns efficiently and creating positive experiences. With solid administrative skills, I excel at multitasking, managing records, and supporting daily operations to ensure smooth and efficient workflows.
Experience
A highly creative, skilled candidate with solid management, administrative, customer service and healthcare experience.
Education
Certified Nursing Assistant at Quincy College.
Completed Fall23
Certification program
High School Grad Class of 2016