Malcolm Dudley

Results-driven Operations Supervisor with 7+ years of experience overseeing waste management teams and optimizing fleet operations. Skilled in compliance adherence, safety protocol implementation, and inventory management. Proven ability to reduce workplace incidents, enhance customer satisfaction, and drive continuous improvement in fast-paced environments.

Operations manager - GMI Green Metals Inc. - Huntsville, AL

(2024-11)

• Oversaw material purchasing and sales operations.
• Responsible for storm water inspections and drainage management.
• Managed problem resolution, cost kaizens, inventory control, and payroll administration.
• Managed the budget, enforced safety policies, and implemented corrective actions.
• Focused on building team morale, effective employee scheduling, and ensuring customer satisfaction.

Operations Supervisor - Santek/Republic Waste Services - Birmingham, AL

(2017-10 - 2024-10)

• Oversaw daily operations, ensuring efficient waste collection and processing in compliance with environmental regulations.
• Managed scheduling, routing, and dispatch for a fleet of waste collection vehicles, optimizing routes for maximum productivity and reducing operational costs.
• Conducted regular performance evaluations, providing feedback and coaching to staff.
• Implemented safety protocols and conducted training sessions to ensure compliance with OSHA regulations.
• Coordinated with maintenance teams to ensure timely repairs and maintenance of vehicles and equipment.
• Liaised with customer service representatives to resolve customer issues promptly, enhancing client satisfaction.
• Monitored and reported on key performance indicators (KPIs), contributing to strategic planning.
• Collaborated with other department supervisors to align operations with company objectives.
• Managed inventory control for operational supplies, ensuring availability of necessary materials.

Supervisor I - Advance Disposal Services - Moody, AL

(2016-09 - 2017-10)

Driver/Operator - Advance Disposal - Birmingham, AL

(2012-11 - 2016-09)

• Collected and properly disposed of solid waste, ensuring compliance with safety and environmental standards.

Driver/Operator - WastePro - Birmingham, AL

(2010-10 - 2012-11)

• Collected liquid and solid waste and delivered 20- to 40-yard containers, ensuring timely and safe transport.

Driver - Buffalo Rock - Birmingham, AL

(2001-09 - 2010-10)

• Ensured proper and timely delivery of all merchandise, maintaining high standards of customer satisfaction.

Adison High School (1989 - 1993)