Malcolm Shakur
Wells Fargo — Transactional Fraud Support
Talent
Phoenix, MaricopaMember since June 12, 2023
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About
At this job I would review & approve foreign wires transactions for $100,000 or more. I would review & approve fraudulent checks frequently. I would review accounts that had suspicion of fraudulent activity.
I could perform account closures if necessary. Depending on the call flow I would take about 30-35 calls per day. This was a Work from home job. I am currently looking for a new position because Wells Fargo is transferring all their employees to office agents.
I live far from the office now.
Experience
I've been in customer service ever since I graduated high school back in 2017.
Education
High school education in Phoenix
