Malik Fahad

IT Infrastructure & Data Center Technician with a Master's degree in Information Technology Management and hands-on experience across enterprise systems support, infrastructure deployment, and field equipment operations. Specializes in hardware installation and troubleshooting, OS-level configuration, cable management, and network connectivity (TCP/IP, DNS, DHCP, SSH) within structured, procedure-driven environments. Brings a proven track record of accurate inspection, documentation, and audit-ready recordkeeping from infrastructure engineering and field technical roles — consistently identifying discrepancies before they become failures and keeping equipment lifecycle records clean under compliance scrutiny.

Known for disciplined execution, safe equipment handling, and the ability to pick up site-specific tools and procedures fast. Targeting an onsite Data Center Technician role in the Mayfield Heights / Pepper Pike, OH area, where reliability and precision directly protect uptime.

DevOps Engineer & ERP Business Process Analyst at Debian Systems Inc. (2025-06 – Present)

Support enterprise IT infrastructure and business application environments, coordinating technical activities across infrastructure, applications, operations, and business teams.

• Perform system and environment configuration, deployment, maintenance, and troubleshooting across enterprise technology environments.
• Troubleshoot infrastructure and application issues by reviewing system behavior, configuration, connectivity, logs, dependencies, and deployment results.
• Support Windows/Linux-based environments and technical deployment activities using Ansible, Terraform, Jenkins, Git, GitHub Actions, and Harness.
• Assist with infrastructure provisioning, configuration management, CI/CD deployments, and environment changes while following established operational procedures.
• Coordinate technical activities with internal teams and external stakeholders, communicate issues, and track resolution through completion.
• Maintain accurate technical documentation, configuration records, deployment notes, troubleshooting records, process documentation, and operational reports.
• Support infrastructure modernization activities involving application dependencies, environments, integrations, automation, and system lifecycle changes.

Tier 1 Inspector / Technical Field Support at HRF Services Corp.

Performed field-based inspection and technical documentation activities in active, structured work environments requiring accuracy, safety, and adherence to established procedures.

• Inspected physical installations and equipment against drawings, specifications, standards, and project requirements; identified discrepancies and coordinated corrective action.
• Worked directly with contractors, vendors, inspectors, and project stakeholders to coordinate site activities and resolve field issues.
• Maintained detailed inspection records, status reports, discrepancy documentation, and supporting records for compliance and audit purposes.
• Managed multiple physical work activities while maintaining attention to detail, schedule requirements, quality standards, and safe work practices.

Highway / Infrastructure Engineer at SATRA Infrastructure Management Services

• Coordinated contractors, vendors, consultants, government agencies, and multidisciplinary teams on large-scale infrastructure projects.
• Performed physical inspections of installed materials, equipment, and infrastructure against technical specifications and approved requirements.
• Coordinated material/equipment movement, delivery verification, records, inspections, and documentation with project teams and vendors.
• Maintained project records, inspection reports, material documentation, progress reports, and quality-control records.
• Supported audits, compliance reviews, issue resolution, and corrective-action tracking in field environments.

Master of Science in Information Technology Management – Campbellsville University (2024)

Bachelor of Technology in Civil Engineering – Jawaharlal Nehru Technological University Hyderabad (2017)