Malik Lacey

Results-driven professional and former real estate broker with a proven track record in high-stakes negotiations, client acquisition, relationship management, and complex problem-solving. Currently completing Per Scholas Cybersecurity with AI Tools training and pursuing CompTIA Security+, while building technical knowledge in cybersecurity and risk management. Brings strong communication, active listening, analytical, and stakeholder management skills, with the ability to translate complex needs into practical solutions.

Targeting Cybersecurity Account

Manager or GRC Analyst roles in the Chicago or Washington, D.C. areas.

Real Estate Broker at Village Realty (2024-05 – Present)

• Advised 50+ clients through complex real estate transactions, providing strategic guidance that supported informed decisions and high client satisfaction.
• Negotiated over 25 transactions, improving closing rates by 130% and expanding the client base through targeted relationship-building strategies.
• Strengthened negotiation and outreach strategies, increasing successful transactions by 120% and generating 5+ new client relationships from referrals.
• Developed and executed marketing strategies that increased client engagement by 20% and expanded market visibility.
• Ensured compliance across 40+ transactions by applying state and federal real estate regulations while maintaining ethical and professional standards.

Field Sales Representative at Comparison Insurance (A Liberty Mutual Owned Co.) (2022-11 – 2024-05)

• Analyzed market trends and implemented targeted marketing strategies, increasing client engagement by 25% and generating 150+ qualified leads.
• Negotiated 50+ high-value property transactions, increasing closure rates by 30% and expanding the client base by 50+ clients.
• Advised clients on insurance policies, matching coverage to individual needs while improving satisfaction and supporting revenue growth.
• Generated 50+ new client relationships through proactive sales and outreach strategies, expanding revenue opportunities and strengthening the customer pipeline.
• Coordinated with multiple internal departments to resolve client needs, improving service efficiency and increasing customer satisfaction by 20%.

Marketing Sales Agent at Allstate Insurance (2022-01 – 2022-11)

• Increased policy sales and client retention by identifying multiple cross-selling opportunities and matching clients with relevant coverage.
• Streamlined coordination with underwriting, reducing approval times while improving the client experience.
• Cultivated 100+ client relationships through personalized service, ensuring regulatory compliance and driving repeat business and long-term loyalty.

Account Executive at Uber Technologies/Uber Eats (2018-08 – 2020-05)

• Exceeded monthly sales goals by consistently achieving 125% to 140% of sales quota through the strategic acquisition and cross-selling of marketplace solutions to SMB restaurant owners.
• Accelerated the onboarding process by partnering closely with technical activation teams, reducing time-to-first order by 20% for newly partnered restaurant accounts.
• Managed a high-volume sales pipeline using Salesforce and Tableau, executing 60+ daily cold calls and data-driven outreach to expand Uber Eats' merchant footprint in the Chicago market.
• Cultivated high-retention partnerships with restaurant groups by delivering personalized menu optimization advice, driving a 15% increase in their year-over-year delivery volume.
• Ensured compliance with insurance laws, upholding ethical standards.

Advanced Cybersecurity AI, CompTIA Security+ Certification in Cybersecurity – Per Scholas (2026-08 – 2026-11)

CompTIA Security+ Certificate Program in Cybersecurity – Harold Washington College (2025-05 – 2025-08)

Business Management – Clark Atlanta University