Facilities Manager at PricewaterhouseCoopers - Jones Lang Lasalle (JLL) - New York, NY
(2025-05)
- Overseeing multiple sites within the portfolio through routinely inspecting buildings to ensure services meet the highest quality standards, while monitoring and reviewing preventive maintenance programs.
- Primary interfacing with client representatives, collaborating to determine client expectations, ensuring delivery of committed services, and overall satisfaction with JLL performance.
- Working with the regional team to provide the strategy, vision, and continuous improvement to drive facility personnel to advance quality of service delivery and further the client partnership.
- Recommending capital improvements and preparing operating budget reports, monthly forecasts, and variance reports.
Facilities Manager - NBCUniversal - New York, NY
(2023-08 - 2025-05)
- Ensured 100% uptime of critical site systems, including Power/UPS, HVAC, security, and office infrastructure.
- Spearheaded office buildouts, relocations, and consolidations, optimizing workspace efficiency.
- Daily oversight of skilled trades, including carpentry, electrical services, plumbing, and maintenance activities.
Facilities Manager - Afiniti - New York, NY & Hamilton, Bermuda
(2022-07 - 2023-08)
- Administered workspace technology systems, optimizing office functionality and space planning.
- Ensured OSHA, EPA, and emergency preparedness compliance, enhancing workplace safety.
- Led office build-outs, remodels, and large-scale facilities projects, ensuring compliance with safety regulations.
Workplace Experience Manager - AdaCore - New York, NY
(2021-02 - 2022-07)
- Increased employee engagement by 25% through structured event planning and cultural initiatives.
- Led executive support operations, including high-level scheduling, travel management, and special projects.
- Organized company-wide social events, fostering team collaboration and inclusion.
Senior Office Administrator - Carve Systems - New York, NY
(2019-09 - 2021-02)
- Managed high-level administrative functions, ensuring seamless executive operations.
- Provided IT support for remote employees, ensuring business continuity during COVID-19.
- Led corporate finance coordination, ensuring timely invoice processing and budget management.
Weekend Real Estate Administrative Assistant - Compass - New York, NY
(2019-09 - 2020-04)
- Provided administrative support for on-site leasing and brokerage teams.
- Managed property listings, client databases, and real estate scheduling systems.
- Coordinated marketing materials, open houses, and client communications.
Operations Associate & IT Help Desk Analyst - OVID Therapeutics - New York, NY & Cambridge, MA
(2017-12 - 2019-08)
- Managed office operations for 100+ employees across multiple locations.
- Led IT troubleshooting efforts, reducing ticket resolution time by 40%.
- Maintained office security, emergency preparedness, and ergonomic workplace standards.
Weekend Front Desk Associate & Marketing Assistant - Douglas Elliman - New York, NY
(2017-11 - 2019-01)
- Managed internal calendars, scheduled property showings, and coordinated client appointments.
- Created and maintained property listings in Yardi Systems, ensuring accuracy and compliance.
- Designed and distributed marketing materials, coordinating promotional activities.
Office Services Manager - CAST Software - New York, NY
(2015-08 - 2017-11)
- Led office operations for U.S. and France teams, improving efficiency and organization.
- Managed IT support services, troubleshooting hardware/software issues for employees.
- Oversaw expense reporting, budget allocation, and vendor relations.
