Administration
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I am an experienced administrative and operations professional with more than 20 years in office management, customer service, planning, and compliance. I adapt quickly to new systems and processes and take pride in keeping records accurate, operations efficient, and communication clear. My background includes managing office workflows, coordinating logistics, and supporting teams with problem-solving and customer service.
I bring strong organizational skills, attention to detail, and a steady work ethic to every role.
I have a broad background in administration, operations, and customer support. As an Operations Planning Coordinator with Moorings BVI, I managed logistics reports, arranged permits and licenses, and processed service questionnaires to support payroll accuracy.
At North Eastern Caribbean Airline
Corp. and VI Airlink, I was responsible for quality and safety systems, office procedures, budgeting, and HR tasks, while also assisting passengers and resolving travel issues.
Trading, I worked first as a Supervisor and later as a Store Manager and Demand Planner, where I gained hands-on experience in managing staff, overseeing inventory, monitoring sales trends, and improving business performance through better planning.
Bachelor's Degree - Business Administration