Mame Ngom

Developed and wrote marketing content (newsletters, property tips, client communications) to engage property owners and tenants, strengthening brand voice and client trust. Managed client-facing communications, including responding to reviews and inquiries with tailored, empathetic messaging to enhance customer satisfaction and retention. Supported digital strategy by contributing ideas for website functionality (e.g., blog engagement features) and creating targeted content aligned with Madrid's real estate market trends.

Marketing Intern - Grupo Lamperti - Madrid, Spain

(2026-02 - 2026-04)

• Developed and wrote marketing content (newsletters, property tips, client communications) to engage property owners and tenants, strengthening brand voice and client trust.
• Managed client-facing communications, including responding to reviews and inquiries with tailored, empathetic messaging to enhance customer satisfaction and retention.
• Supported digital strategy by contributing ideas for website functionality (e.g., blog engagement features) and creating targeted content aligned with Madrid's real estate market trends.

Public Relations Intern - Fly Yaya - New York City, NY

(2025-02 - 2025-04)

• Managed multi-platform social media presence (Instagram, Facebook, TikTok, LinkedIn), increasing engagement by creating branded, shareable content aligned with postpartum wellness.
• Supported the planning and promotion of maternal wellness outreach programs, including local community events and donation drives.
• Conducted in-depth research on mental wellness, focusing on preterm and postpartum depression, to inform strategic communication initiatives.

Tutor - American Reads/ America Counts - New York City, NY

(2024-09 - 2025-05)

• Provide literacy and math support to students in NYC public schools across Manhattan, Brooklyn, and the Bronx.
• Worked closely with teachers in classroom settings to deliver tailored academic interventions.
• Engaged students through diverse formats, including one-on-one, small group, and whole-class activities, to align with classroom goals.

Bachelor of Arts and Sciences; Bachelor of Urban Design and Architectural Studies - New York University, Arts and Sciences (2027-05)