Project Coordinator / Marketing & Operations Consultant at TRULY REACHING YOU (2023-01 – 2025-01)
- Executed and managed a grant-funded coffee table book project that had been delayed for two years, coordinating approximately 50 cross-functional stakeholders, managing vendors, budgets, timelines, and production to successfully publish and deliver the book for the organization's 25th Anniversary celebration.
- Directed the organization's annual Angel Tree Program for three consecutive years, leading project planning, donor and volunteer coordination, community partnerships, event logistics, and gift distribution for approximately 75 families, serving an average of 140 children and up to 185 children annually.
- Redesigned the participant intake process by developing a streamlined digital workflow that improved information accessibility, reduced administrative bottlenecks, minimized paper-based processes, enhanced cross-department communication, and continues to support program organizational operations today.
- Facilitated cross-functional initiatives with executive leadership across five departments, developing project plans, reports, presentations, and operational improvements while strengthening stakeholder accountability and supporting successful execution of grant-funded and community-based programs.
Office Manager (Office Operations & Project Coordination) at WESCO AIRCRAFT (2018-09 – 2020-06)
- Supported Project Managers by coordinating meetings, conducting research, managing project documentation, and completing administrative project activities that contributed to the successful execution of cross-functional initiatives.
- Managed office operations for a 180-employee facility by coordinating vendor relationships, purchasing office and operational supplies, and maintaining resources that supported daily business functions across multiple departments.
- Improved operational efficiency by streamlining internal communication for warehouse employees, optimizing supply ordering processes, and implementing inventory practices that better supported employee, visitor, and facility needs.
- Facilitated merger and acquisition training for approximately 120 employees, coordinating more than 20 training sessions with 9 department managers to support on-time implementation of organizational policy, benefits, and employee information updates.
Small Business Consultant at COACHES 4 FREEDOM (2016-01 – 2019-02)
- Developed and coordinated integrated marketing campaigns by developing campaign strategy, assigning deliverables, leading weekly planning meetings, and overseeing content review, scheduling, and performance analytics for a team of volunteer social media managers.
- Planned and executed approximately 35–40 podcast episodes, 5 workshops and community events annually, and travel logistics for conferences and leadership engagements, coordinating speakers, stakeholders, and event resources to ensure successful execution.
- Facilitated collaboration among business owners, volunteers, vendors, sponsors, venues, and podcast guests, aligning cross-functional teams to deliver educational programming and community initiatives.
- Established sustainable operating procedures by documenting standard operating procedures (SOPs) and project workflows, creating a scalable framework that enabled future volunteer consultants to successfully manage programs and initiatives.
Operations & Event Coordinator at LOVE/HATE MIAMI (2012-12 – 2015-06)
- Managed high-value guest experiences by coordinating VIP hospitality for entertainment and professional sports clientele while ensuring seamless service in a fast-paced, high-profile venue.
- Facilitated television production partnerships by coordinating venue access, logistics, and on-site operations for contracted filming, serving as a liaison between production teams and venue leadership.
- Oversaw bar staffing and operational logistics for a major television production filmed off-site, coordinating personnel and supporting successful event execution before hosting the production wrap celebration at the venue.
- Cultivated strong relationships with vendors while managing substantial operating budgets and supporting day-to-day venue operations, contributing to an exceptional guest experience and efficient event execution.
