Mandana Smith

Highly dedicated and multi-skilled Medical Assistant and U.S.

Navy Veteran

Corpsman (HM1) with extensive clinical background in direct patient care, vital signs monitoring, physical exam assistance, health screenings, and electronic medical records (EMR) documentation. Proven clinical excellence across military healthcare environments, outpatient facilities, and behavioral health clinics. Exceptionally skilled in triage, patient intake, medication administration support, preventive medicine, and crisis de-escalation.

BLS/CPR certified professional adept at providing compassionate, high-efficiency care to diverse patient populations.

Psychiatric Technician / Medical Assistant Support - ERP International, LLC - Laurel, MD

(2024-01)

• Collect comprehensive patient medical histories and complete precise electronic documentation in EMR systems to support healthcare providers during clinical screenings.
• Administer and support Automated Neuropsychological Assessment Metrics (ANAM) testing for over 12,000 active-duty military personnel pre- and post-deployment.
• Mobilize and operate mobile ANAM lab units to military installations including MCAS New River and Cherry Point, ensuring medical readiness and compliance.

Psychiatric Technician / Direct Care Specialist - Arora Group - Gaithersburg, MD

(2019-04 - 2022-03)

• Monitored and accurately documented vital signs, patient behaviors, and clinical progress notes in EMR.
• Conducted initial patient intake assessments, psychological screenings, and medical history reviews.
• Managed patient admissions, discharge planning, and medication management support.
• Coordinated and facilitated group clinical sessions focused on medication management, sleep hygiene, and wellness.

Hospitalman First Class Petty Officer (HM1 / Corpsman) - United States Navy - Camp Lejeune, NC

(1992-04 - 2011-08)

• Delivered comprehensive direct patient care and medical assistant duties in fast-paced military operational and clinical healthcare settings.
• Assisted medical officers with physical examinations, minor clinical procedures, preventive medicine, and emergency first aid care.
• Administered prescribed medications, vaccines, and parenteral solutions while strictly adhering to medical safety protocols.
• Supported general laboratory and pharmacy operations, including specimen collection, triage, and inventory maintenance.
• Supervised clinical and administrative workflows, maintaining operational medical readiness, patient records, and quality healthcare delivery.

Qualified Mental Health Professional (QMHP) - Coastal Horizons - Wilmington, NC

(2017 - 2024)

• Maintained patient caseloads providing ongoing behavioral monitoring, crisis intervention, de-escalation, and treatment planning.
• Participated in quality assurance reviews, case management, and diligent EMR chart documentation.

Qualified Mental Health Professional - The Bair Foundation & Strategic Behavioral Center - Asheville & Leland, NC

(2013 - 2023)

• Performed intake assessments, medication management tracking, and accurate unit clinical documentation in compliance with state healthcare regulations.

Master of Psychology - Psychology

Master of Marriage and Family Therapy - Marriage and Family Therapy