Mandy Lewis

Experienced Licensed Cosmetologist and Master Barber with a proven track record of delivering exceptional client service and managing salon operations efficiently. Possess in-depth knowledge of cosmetology techniques, barbering skills, and administrative tasks. Skilled in building client relationships, providing personalized consultations, and executing various hair and beauty services with precision.

Proficient at multitasking, problem-solving, and leading a team to achieve business objectives. Seeking an opportunity to utilize my expertise in a dynamic salon environment.

Licensed Cosmetologist/Master Barber at Roosters Men's Grooming Center (2023-11 – Present)

• Specialize in providing grooming services for men, including haircuts, beard grooming, facial treatments, and hair styling.
• Demonstrate expertise in recommending and performing hair and scalp treatments tailored to men's specific needs and preferences.
• Proficient in using various grooming tools and techniques to achieve desired results for clients and enhance their overall grooming experience.
• Skilled in analyzing clients' facial features and hair texture to recommend suitable grooming styles that complement their individual look and personality.
• Maintain a loyal client base by providing exceptional customer service, personalized consultations, and ongoing support for grooming care at home.
• Knowledgeable about different hair and skin types, allowing for personalized recommendations on products and treatments

Licensed Cosmetologist/Master Barber at Old Town Man Cave (2020-02 – 2023-11)

• Specialize in men's haircuts, offering a range of traditional and contemporary styles tailored to each client's preferences
• Proficient in performing hot towel shaves and beard trims, providing a relaxing grooming experience for male clients
• Skilled in beard shaping and styling techniques, creating clean and polished looks for all facial hair lengths
• Experienced in scalp treatments and men's hair coloring services, utilizing high-quality products to achieve desired results
• Knowledgeable in men's grooming trends and techniques, staying updated on the latest styles and products to provide top-notch service

Licensed Cosmetologist at Super Cuts (2017-02 – 2020-02)

• Utilized expertise in hair cutting, coloring, and styling to provide top-quality services to clientele
• Demonstrated exceptional knowledge of skin care techniques, including facials, peels, and treatments to address specific concerns
• Specialized in performing various nail services, such as manicures, pedicures, and nail extensions, to enhance clients' overall appearance
• Proven track record of building strong relationships with clients through exceptional customer service and personalized consultations
• Stayed current on industry trends and techniques by attending workshops, training sessions, and trade shows to continuously enhance skills and services offered

Licensed Cosmetologist/Master Barber at His Grooming (2015-01 – 2017-02)

• Expertly provide a range of barbering services, including haircuts, shaves, and beard trims, tailored to meet the unique preferences of each client
• Demonstrate mastery in precision cutting techniques and advanced styling methods to create modern and classic looks
• Utilize superior knowledge of hair care products and tools to recommend personalized products and styling solutions for clients
• Manage a diverse client base, ensuring exceptional customer service and satisfaction to build long-lasting relationships
• Stay current on industry trends and techniques through continuing education courses and workshops to consistently deliver high-quality services
• Skilled in providing exceptional customer service, consultations, and recommending personalized hair care products

Manager at Roosters Men's Grooming Center (2011-04 – 2013-08)

• Oversaw all aspects of grooming center operations, including staff scheduling, inventory management, and customer service
• Implemented new grooming techniques and procedures to improve efficiency and exceed customer expectations
• Conducted regular staff training sessions to ensure high-quality grooming services and consistent customer satisfaction
• Monitored grooming center performance metrics and identified areas for improvement to drive revenue growth
• Maintained a clean and organized grooming center environment, ensuring compliance with safety and sanitary standards

Manager at Sport Clips (2010-01 – 2010-12)

• Oversaw daily operations of Sport Clips location, ensuring the highest level of customer service and guest satisfaction
• Managed and trained a team of hairstylists and barbers, providing guidance and support in their professional development
• Developed and implemented marketing strategies to increase brand awareness and drive customer traffic
• Monitored and controlled inventory levels, ordering supplies as needed to maintain optimal stock levels
• Ensured compliance with company policies and procedures, including maintaining a clean and organized salon environment

Assistant Manager at Sport Clips (2008-01 – 2008-12)

• Oversaw day-to-day operations of the salon, including scheduling, inventory management, and customer service to ensure smooth operation
• Trained and mentored team members on best practices in haircutting and customer service to uphold high standards of excellence
• Assisted in the development and execution of marketing strategies to drive customer traffic and increase salon revenue
• Managed payroll and budgeting processes in alignment with company guidelines to ensure financial health
• Resolved customer complaints and issues in a professional and timely manner to maintain customer satisfaction and loyalty

Master Barber License (2022)

Cosmetology License (2002)