Licensed Cosmetologist/Master Barber at Roosters Men's Grooming Center (2023-11 – Present)
- Specialize in providing grooming services for men, including haircuts, beard grooming, facial treatments, and hair styling.
- Demonstrate expertise in recommending and performing hair and scalp treatments tailored to men's specific needs and preferences.
- Proficient in using various grooming tools and techniques to achieve desired results for clients and enhance their overall grooming experience.
- Skilled in analyzing clients' facial features and hair texture to recommend suitable grooming styles that complement their individual look and personality.
- Maintain a loyal client base by providing exceptional customer service, personalized consultations, and ongoing support for grooming care at home.
- Knowledgeable about different hair and skin types, allowing for personalized recommendations on products and treatments
Licensed Cosmetologist/Master Barber at Old Town Man Cave (2020-02 – 2023-11)
- Specialize in men's haircuts, offering a range of traditional and contemporary styles tailored to each client's preferences
- Proficient in performing hot towel shaves and beard trims, providing a relaxing grooming experience for male clients
- Skilled in beard shaping and styling techniques, creating clean and polished looks for all facial hair lengths
- Experienced in scalp treatments and men's hair coloring services, utilizing high-quality products to achieve desired results
- Knowledgeable in men's grooming trends and techniques, staying updated on the latest styles and products to provide top-notch service
Licensed Cosmetologist at Super Cuts (2017-02 – 2020-02)
- Utilized expertise in hair cutting, coloring, and styling to provide top-quality services to clientele
- Demonstrated exceptional knowledge of skin care techniques, including facials, peels, and treatments to address specific concerns
- Specialized in performing various nail services, such as manicures, pedicures, and nail extensions, to enhance clients' overall appearance
- Proven track record of building strong relationships with clients through exceptional customer service and personalized consultations
- Stayed current on industry trends and techniques by attending workshops, training sessions, and trade shows to continuously enhance skills and services offered
Licensed Cosmetologist/Master Barber at His Grooming (2015-01 – 2017-02)
- Expertly provide a range of barbering services, including haircuts, shaves, and beard trims, tailored to meet the unique preferences of each client
- Demonstrate mastery in precision cutting techniques and advanced styling methods to create modern and classic looks
- Utilize superior knowledge of hair care products and tools to recommend personalized products and styling solutions for clients
- Manage a diverse client base, ensuring exceptional customer service and satisfaction to build long-lasting relationships
- Stay current on industry trends and techniques through continuing education courses and workshops to consistently deliver high-quality services
- Skilled in providing exceptional customer service, consultations, and recommending personalized hair care products
Manager at Roosters Men's Grooming Center (2011-04 – 2013-08)
- Oversaw all aspects of grooming center operations, including staff scheduling, inventory management, and customer service
- Implemented new grooming techniques and procedures to improve efficiency and exceed customer expectations
- Conducted regular staff training sessions to ensure high-quality grooming services and consistent customer satisfaction
- Monitored grooming center performance metrics and identified areas for improvement to drive revenue growth
- Maintained a clean and organized grooming center environment, ensuring compliance with safety and sanitary standards
Manager at Sport Clips (2010-01 – 2010-12)
- Oversaw daily operations of Sport Clips location, ensuring the highest level of customer service and guest satisfaction
- Managed and trained a team of hairstylists and barbers, providing guidance and support in their professional development
- Developed and implemented marketing strategies to increase brand awareness and drive customer traffic
- Monitored and controlled inventory levels, ordering supplies as needed to maintain optimal stock levels
- Ensured compliance with company policies and procedures, including maintaining a clean and organized salon environment
Assistant Manager at Sport Clips (2008-01 – 2008-12)
- Oversaw day-to-day operations of the salon, including scheduling, inventory management, and customer service to ensure smooth operation
- Trained and mentored team members on best practices in haircutting and customer service to uphold high standards of excellence
- Assisted in the development and execution of marketing strategies to drive customer traffic and increase salon revenue
- Managed payroll and budgeting processes in alignment with company guidelines to ensure financial health
- Resolved customer complaints and issues in a professional and timely manner to maintain customer satisfaction and loyalty
