Mandygonzales 167

Customer-focused professional with over 15 years of experience in customer service and more than a decade in sales. Skilled in communication, problem-solving, and providing high-quality service in fast-paced environments. Proven ability to manage multiple responsibilities while ensuring customer satisfaction and operational efficiency.

Guest Service Representative at Arizona Science Center (2022-02 – Present)

• Greet and check in guests, answer phones, and create memberships
• Operate cash register and manage gift shop transactions
• Clean, organize, and maintain the gift shop area
• Provide general information and assistance to guests

Sales Associate at Fascinations (2021-07 – 2023-07)

• Educate customers about products and make personalized recommendations
• Operate register, handle sales, and maintain product displays
• Restock merchandise and keep store organized and clean
• Assist with store maintenance and customer inquiries

Ambassador at Ace Parking (2015-06 – 2019-03)

• Assisted customers with directions, tickets, and information
• Handled phone inquiries and guided guests to designated locations
• Maintained cleanliness of outdoor areas and picked up trash
• Provided excellent customer service in high-traffic areas

GED & Associate's Degree – Rio Salado College (2021-02 – 2023-07)