Manoj Kumar Sahu

Accomplished and versatile professional with 18+ years of cross-functional experience across Sales & Business Development, Customer Relationship Management (CRM), Healthcare Administration, Gems & Jewellery Production Planning, Logistics Operations, and Social Development projects. Proven track record in orchestrating large-scale team operations, delivery partner management, production scheduling, inventory control, and senior stakeholder liaison.

Production Planner - Lunawat Gems Pvt. Ltd. - Sanganer, Jaipur, Rajasthan

(2024)

• Direct daily production planning, job card creation, and output monitoring to ensure consistent on-time target achievement.
• Maintain continuous inter-departmental coordination across designing, manufacturing, casting, and Quality Control (QC) units.
• Oversee comprehensive stock levels, inventory audits, and daily operational MIS reporting using advanced Excel.
• Manage manpower scheduling, shift allocation, and task prioritization to optimize factory floor productivity.

CRM Executive - Purple Heron Hospital - Jaipur, Rajasthan

1 Year

• Administered patient relations, addressing consultations, queries, and complaints to sustain high customer satisfaction standards.
• Collaborated with chief medical consultants, nursing supervisors, and billing administration for seamless patient movement.
• Spearheaded patient follow-ups, centralized appointments management, and maintained CRM databases and analytics reports.

Sales Executive - Reliance Jio Infocomm Ltd.

3 Years

• Target achievement, territory customer acquisition, telecom product promotion, and dealer network supervision.

Sales Executive - Bharti Hexacom Ltd. (Airtel)

7 Years

• Spearheaded territory sales, distributor relations, retail channel expansion, and sustainable monthly revenue growth.

Program Manager - NIRA – NACO Targeted Intervention

Full-Time

• Directed specialized public health initiatives, community outreach teams, compliance documentation, and government liaison.

Project Counselor - Saksham Mahila Samiti

2.5 Years

• Conducted beneficiary guidance, counseling, women empowerment initiatives, and district reporting.

Asst. Program Manager - India Health Action Trust (IHAT)

1 Year

• Assisted field-level health project deployment, operational tracking, and inter-agency coordination.

Para Teacher - Govt. of Rajasthan – DPEP

3 Years

• Delivered primary education, community awareness programs, student evaluation, and district education records.

M.S.W. (Master of Social Work) - Social Work

LL.B. (Bachelor of Laws) - Law

M.A. History - History

B.A. (Bachelor of Arts)

B.S.T.C. (Basic School Teaching Certificate) - Primary Education