Manuel Hernandez
Telecom and UC Engineer
Talent
Grand Prairie, DallasMember since January 2, 2025
·
Hire this person
Send a job offer directly to this candidate
About
Providing top-tier IT customer service support since 2005 in the Service Desk and Telecommunications fields.
Experience
Corporate experience managing/supporting many phone systems brands (e.g. Cisco, Siemens, NEC, Samsung, etc., w/ SIP, PRI/T1s, POTS, cellular ), UC system deployments & admin, Contact Center engineer, conferencing solutions, paging systems, management/POC for Telecom ISP/voice global accounts/contracts, and multi-vendor management.
Education
CCNP Collaboration Core certificate exam 2024 - Passed (CCNP concentration in progress)
CCNA certificate 2021 - Passed
CCNA R&S certificate 2015 - Passed
