Telecom and UC Engineer
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Providing top-tier IT customer service support since 2005 in the Service Desk and Telecommunications fields.
Corporate experience managing/supporting many phone systems brands (e.g. Cisco, Siemens, NEC, Samsung, etc., w/ SIP, PRI/T1s, POTS, cellular ), UC system deployments & admin, Contact Center engineer, conferencing solutions, paging systems, management/POC for Telecom ISP/voice global accounts/contracts, and multi-vendor management.
CCNP Collaboration Core certificate exam 2024 - Passed (CCNP concentration in progress)
CCNA certificate 2021 - Passed
CCNA R&S certificate 2015 - Passed
