Maram Mashni

Licensed Esthetician and spa front desk professional delivering polished client experiences across luxury wellness and medical aesthetics. Combines skincare expertise with consultative sales, scheduling, and seamless front desk operations to drive retention and satisfaction.

Sales Associate / Front Desk - Massage Envy - Miami, FL

(2026-06)

• Deliver elevated front desk experience managing arrivals, scheduling, payments, and account updates in a fast-paced spa environment
• Guide clients through membership options and services using a consultative approach that drives sales and long-term retention
• Coordinate with service providers to maintain organized schedules and ensure seamless guest flow throughout each shift

Spa Receptionist - Spa Juniper - Colorado

(2025-08 - 2026-03)

• Served as primary guest contact, managing booking through checkout to deliver a warm, elevated luxury spa experience
• Processed appointments, check-in/check-out, and payments while maintaining organized, efficient daily front desk operations
• Recommended services and retail products based on client needs, supporting rebooking, upsells, and satisfaction

Sales Surgery Coordinator - Body Aesthetic Center - Florida

(2022 - 2024)

• Managed patient consultations, scheduling, and payments in a client-focused medical aesthetics environment
• Guided patients through treatment options from consultation to booking with discretion, clarity, and attentive follow-through
• Coordinated provider calendars and front desk workflow while supporting client conversion, retention, and documentation

Guest Assistant - Van Gogh Immersive Experience

(2021 - 2022)

• Delivered professional guest service in a high-volume setting, managing entry flow, guest inquiries, and overall visitor experience

Florida Licensed Facial Specialist - La Belle Beauty Academy

Esthetics Training - Avalon Institute