Inventory Specialist at Walgreens (2025-01 – Present)
- Oversaw inventory accuracy through regular audits and cycle counts.
- Implemented efficient stock replenishment processes to minimize out-of-stock occurrences.
- Trained staff on inventory management systems and best practices for stock handling.
- Analyzed inventory data to identify trends and optimize stock levels.
- Coordinated with suppliers to ensure timely delivery of products and supplies.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
PHARMACY TECHNICIAN at Walgreens (2024-08 – 2024-11)
- Processed prescriptions with precision, ensuring accuracy in medication dispensing. Implemented inventory management system. Counting, filling and cashing out prescriptions.
- Partnered with pharmacists to streamline workflow, enhancing patient care. Assisted in developing training program for new technicians.
- Provided compassionate customer service, addressing patient concerns and questions.
- In person and over the phone communications with helping all customers with their needs.
SHIFT LEAD at Walgreens (2021-02 – 2024-08)
- Led shift operations, optimizing workflow and enhancing customer service. Streamlined inventory management, resulting in reduced waste and improved profitability.
- Fostered team cohesion and mentored new hires, elevating overall store performance. Implemented cross-training initiatives, boosting staff versatility and efficiency.
- Pioneered new scheduling system, balancing staff needs with store demands. Introduced customer feedback mechanism, driving continuous improvement in service quality.
- Ensured compliance with company policies and safety regulations. Meticulously managed cash handling procedures, maintaining accuracy in financial transactions.
- Resolved customer concerns with empathy and professionalism, enhancing brand loyalty. Cultivated a positive work environment, leading to improved team morale and retention.
ASSISTANT STORE MANAGER at Hanes brands (2018-12 – 2021-01)
- Led store operations, optimized inventory, and mentored staff, driving significant sales growth and enhancing customer satisfaction at Hanes brands.
- Pioneered new merchandising strategies and customer engagement initiatives, resulting in improved store performance and brand loyalty.
- Analyzed sales data and market trends to inform inventory decisions and promotional strategies, leading to reduced costs and increased profitability.
- Cultivated a positive work culture, provided guidance to staff, and ensured exceptional customer service standards were consistently met.
FLOOR MEMBER at Sams Club (2016-08 – 2019-03)
- Managed inventory, assisted customers, and maintained store cleanliness. Streamlined restocking process, enhancing efficiency. Developed strong teamwork skills.
- Implemented new organization system for merchandise, reducing customer wait times. Consistently met sales targets and improved customer satisfaction scores.
- Ensured accurate product placement and pricing. Conducted thorough checks of new merchandise that came in.
- Worked closely with team members to optimize store layout. Participated in cross-departmental projects to enhance overall store performance.
- Provided exceptional customer service, resolving issues promptly. Mentored new team members, facilitating their integration into the store environment.
SALES ASSOCIATE at Vanity Fair Outlet (2015-07 – 2018-11)
- Drove sales through personalized customer service, exceeding targets consistently. Implemented creative merchandising strategies, boosting store appeal and foot traffic.
- Optimized inventory management, reducing stockouts and increasing product turnover. Collaborated with team to achieve department goals and enhance customer satisfaction.
- Fostered positive team environment, sharing best practices and supporting colleagues. Participated in cross-functional projects to improve store operations.
- Proposed and implemented new customer engagement strategies, leading to improved retention rates.
- Adapted quickly to changing retail trends and consumer preference.
CREW MEMBER at Burger King (2015-07 – 2016-07)
- Managed customer orders efficiently, ensuring accuracy and timely delivery. Collaborated with team to maintain high-quality service standards.
- Streamlined food preparation processes, reducing wait times and enhancing customer satisfaction. Consistently met sales targets during peak hours.
- Maintained strict adherence to food safety protocols, contributing to perfect health inspection scores. Organized workstation for optimal efficiency.
- Fostered positive team dynamics, supporting colleagues during high-pressure situations. Adapted quickly to changing priorities in fast-paced environment.
