Operations Manager at Demitasse Cafe (2024-09 – 2026-01)
- Prepared espresso, specialty coffee drinks, and breakfast service while serving as the daily face of a 40+ year neighborhood café with a loyal community of regulars.
- Managed daily operations including POS systems, digital menus, pricing updates, scheduling, hiring, administrative support, and workflow improvements.
- Designed handmade signage, promotional materials, menus, and social media content while maintaining the café's online presence.
- Developed seasonal menu items, original syrups, and a customer loyalty program inspired by guest feedback and neighborhood engagement.
- Troubleshot equipment, reorganized workspaces, assisted with basic repairs, and continually improved the efficiency and appearance of the café.
- Resolved customer concerns with empathy and professionalism, helping ensure guests left feeling welcomed and valued.
Kitchen Manager, Sunday Operations at UCHA (2021-09 – 2024-01)
- Led weekly kitchen operations for a 500-member community.
- Managed a team of 2 chefs and 3–6 staff; trained on food safety and kitchen organization.
- Practiced resourcefulness stretching low-budget ingredients while minimizing waste.
Barista at Greenleaf Juicing Company (2018-10 – 2020-03)
- Prepared drinks and provided customer service in a fast-paced juice bar.
- Handled opening and closing duties independently, ensuring smooth daily operations.
- Worked with health-centered ingredients and applied knowledge of juicing practices and nutrition.
- Managed product merchandising and labeling to maintain brand standards and customer clarity.
Co-Founder & Host at Dance and Draw Community Art Night (2023-08 – 2024-01)
- Organized and ran recurring community events from the ground up, managing logistics and turnout of 50–100 people.
- Hosted free community art nights at the University Cooperative Housing Association, supplying art materials and community space.
- Created a welcoming environment through thoughtful event planning, hosting, and community building.
