Office Administrator - Carnoah Pressure Washing LLC
(2022-03)
- Managed daily office operations, ensuring efficient workflow and timely completion of tasks.
- Coordinated scheduling for pressure washing services, optimizing resource allocation and client satisfaction.
- Administered client invoicing and payment processing, ensuring accuracy and efficiency in financial operations.
- Oversaw inventory management and maintenance to guarantee availability of power washing equipment and marketing materials.
- Created and sustained comprehensive filing systems, improving accessibility and organization of documents.
- Established strong relationships with clients, enhancing customer satisfaction and retention rates.
- Managed social media accounts, curating engaging content and fostering community interaction.
Human Resources Generalist - Epilepsy Foundation
(2020-03 - 2022-03)
- Provided exceptional customer service to employees and managers as primary human resources contact, ensuring effective communication and support.
- Developed and implemented employee onboarding programs to enhance retention and engagement.
- Designed and executed training programs to elevate staff engagement and performance.
- Managed coordination of employee benefits, ensuring accurate processing of enrollment status, payroll deductions, and bill reconciliations.
- Managed personnel records and data management processes to uphold required employment compliance standards.
- Facilitated recruitment processes, ensuring alignment with organizational culture and values.
Human Resources Specialist - Association for Talent Development
(2018-08 - 2020-03)
- Managed benefits administration of 150+ employees as the benefits business partner of the Human Resources department.
- Facilitated onboarding processes ensuring smooth integration of new hires into organizational culture.
- Directed employee relations by coaching staff, investigating concerns, and documenting personnel issues.
- Oversaw maintenance and updates of human resources documents, including organizational charts, employee handbook, and intranet governance.
- Managed recruitment processes to align with organizational goals.
- Addressed general human resources inquiries to facilitate employee understanding and compliance.
- Developed and implemented employee training programs to enhance professional skills and engagement.
Recruiter - Allegis Global Solutions
(2015-08 - 2018-08)
- Responsible for full lifecycle recruiting of adjunct faculty at University of Maryland Global Campus (UMGC).
- Screen, Source, and hire adjunct professors to teach for UMGC's Graduate and Undergraduate programs.
- Devise and execute strategic high-volume recruitment plans that align with UMGC's recruitment strategy.
- Developed and maintained relationships with hiring managers to align on staffing needs.
- Manage all candidate activity through UMGC's applicant tracking system, Workday.
