Marco Rios

Operations Leader with over 10 years of experience in logistics and workforce management, dedicated to driving efficiency, safety, and productivity in fast-paced operational environments. Demonstrates a proven track record of leading large teams, optimizing workflows, and upholding rigorous safety and quality standards. Fluent in both English and Spanish.

Preload Supervisor at United Parcel Services (UPS) (2016-01 – Present)

• Leads daily operations, managing a team of 75 employees in a high-volume distribution center.
• Streamlined workflows, resulting in a 15% increase in productivity and a 10% reduction in costs.
• Oversees staffing, scheduling, and daily dispatch to meet strict deadlines.
• Ensures compliance with OSHA and corporate safety programs, reducing incidents by 20%.
• Driving employee engagement, increasing morale scores through effective leadership and communication.
• Analyzes KPIs and implements data-driven process improvements.

Driver Auditor Supervisor at United Parcel Services (UPS) (2005-01 – 2016-01)

Dispatcher / OMS at United Parcel Services (UPS) (2005-01 – 2016-01)

Bachelor of Arts Degree in Hispanic Language, Literature, Civilization – California State University, San Bernardino (2006-01 – 2009-01)