Community-Based Mental Health Therapist - Inspire to Rise, Inc. - Jacksonville, FL
(2022-04)
- Manage a diverse caseload of 30+ children, families, and individuals weekly.
- Provide treatment for mental health and co-occurring substance use concerns.
- Deliver family and caregiver support, psychoeducation, and counseling.
- Conduct clinical reviews to assess medical necessity and adapt care plans.
- Participate in interdisciplinary team meetings to monitor treatment progress.
Clinical Reviewer II - Ascend (A Maximus Company) - Franklin, TN
(2021-06 - 2023-07)
- Conducted utilization reviews and assessed documentation for medical necessity.
- Reviewed referrals to determine service eligibility per clinical criteria.
- Supported care coordinators by providing clinical guidance and case input.
- Ensured timeliness and compliance with regulatory turnaround standards.
Therapist/Case Manager - Wekiva Springs Hospital - Jacksonville, FL
(2021-04 - 2022-04)
- Facilitated individual, group, and family therapy sessions aligned with goals.
- Collaborated across departments to ensure a holistic recovery approach.
- Developed comprehensive discharge plans and secured aftercare resources.
- Maintained accurate documentation including treatment plans and updates.
Director of Social Services - The Rehabilitation Center of Lake City - Lake City, FL
(2019-06 - 2021-02)
- Assessed resident needs and mental health upon admission.
- Coordinated care across therapeutic departments for a collaborative approach.
- Ensured compliance with regulatory guidelines and internal policies.
- Provided ongoing therapeutic support to residents and families.
Quality Coordinator - Ascend (A Maximus Company) - Franklin, TN
(2012-11 - 2019-06)
- Led quality assurance for assessments submitted under state contracts.
- Provided training and support to staff on compliance and best practices.
- Promoted interdepartmental collaboration to maintain contract fidelity.
- Engaged community agencies to connect clients with needed services.
Crisis Counselor / Adult Case Manager - Mental Health Cooperative - Nashville, TN
(2006-07 - 2016-09)
- Led crisis assessments and intervention services during psychiatric emergencies.
- Developed person-centered crisis care plans using least restrictive approaches.
- Delivered case management, therapy, and crisis services across populations.
- Created treatment plans and ensured progress monitoring and 24-hour support.
Residential Counselor - Park Center, Inc. - Nashville, TN
(2009-05 - 2012-11)
- Delivered behavior management and medication support services.
- Supported skill-building and personal goal development for clients.
- Documented services accurately to meet clinical and regulatory standards.
- Collaborated with leadership to improve care delivery and staff development.
