Management Analyst, Worker Safety at State of Texas Department of Family and Protective Services (DFPS) (2022-01 – Present)
Serve as the Safety Officer and senior analyst supporting organizational safety, policy, program evaluation, and strategic initiatives. Conduct complex quantitative and qualitative analyses to identify risks, emerging trends, systemic issues, and opportunities to improve safety and operational effectiveness.
- As DFPS Safety Officer, analyze safety incident reports and program data to identify trends, recurring risks, process deficiencies, and preventive actions.
- Conduct risk and root-cause analysis of complex safety and operational concerns; translate findings into corrective action plans and recommendations.
- Evaluate policies, procedures, training, and operational processes for effectiveness and recommend data-driven improvements.
- Develop recurring reports, metrics, charts, dashboards, and executive presentations that communicate complex information and tell the safety story.
- Collaborate with operational leaders, program managers, and subject matter experts to investigate concerns and implement sustainable improvements.
- Manage multiple concurrent projects, changing priorities, and time-sensitive reporting requirements while maintaining sensitive information appropriately.
- Oversee division databases and reporting processes and provide monthly analytical reports to executive decision-makers.
- Identified a significant rise in safety mishaps through incident analysis; developed three safety guides that contributed to a 20% reduction in mishaps during the first month.
- Identified critical errors associated with approximately 80% of statewide safety mishaps; led a cross-functional team and developed a statewide corrective action plan.
- Analyzed employee safety surveys, identified emerging concerns, developed targeted safety training, and presented findings to a statewide audience.
Human Resource Director at United States Air Force (2020-10 – 2022-09)
Provided senior-level leadership and strategic oversight within a complex aviation and defense environment. Directed programs supporting major aviation operations and collaborated with cross-agency partners associated with a large air combat training complex.
- Partnered with operational leaders and cross-functional stakeholders to assess risks, identify systemic concerns, and develop improvement strategies.
- Conducted root-cause analysis of organizational and operational issues and developed recommendations for leadership action.
- Prepared executive reports and briefings communicating operational status, program results, emerging concerns, and recommended improvements.
- Supervised 115 multidisciplinary personnel across seven remote facilities supporting daily operations, programs, budgets, and administrative requirements.
- Advised senior leadership during organizational expansion, increasing hiring 25% two years ahead of schedule and reducing outsourced work 80%.
- Managed concurrent priorities across geographically dispersed operations while maintaining accountability for personnel, programs, and operational support.
Alaska Airspace Manager at United States Air Force (2020-10 – 2022-09)
Directed critical components of the Airspace Safety Program supporting high-volume military aviation operations. Led aviation safety studies, managed safety databases, evaluated operational risks, coordinated with aviation stakeholders, and developed safety reports and recommendations.
- Planned and executed aviation safety studies, projects, and operational analyses.
- Developed and maintained the Airspace Safety Program database and quarterly reporting requirements.
- Analyzed aviation operations, hazards, restrictions, and operational data to identify risks and improvement opportunities.
- Briefed aviators and operational personnel on hazards and safety considerations affecting local flying operations.
- Coordinated directly with the Federal Aviation Administration, U.S. Army, Air Traffic Control, and operational stakeholders to resolve aviation conflicts and support safe operations.
- Prepared written reports, briefings, and executive recommendations concerning aviation safety, airspace restrictions, operational risk, and program requirements.
- Deconflicted approximately 24,000 annual aviation operations through coordination with the FAA, U.S. Army, and other stakeholders.
- Conducted an airspace feasibility study and designed 26 airspace change requests supporting aviation modernization.
- Managed the JPARC 2025 Airspace Expansion Project, increasing usable training airspace by 15%.
- Implemented policy changes supporting F-35 mission requirements and a 300% increase in daily sorties.
- Advised higher headquarters leadership on airspace restrictions, aviation program requirements, and national air defense concerns.
Personnel Director / Air Traffic Control Operations at United States Air Force (2002-09 – 2020-10)
Provided operational leadership within complex Air Traffic Control and aviation environments. Supported safe aircraft and airport ground traffic movement while ensuring adherence to operating procedures, training requirements, and government regulations.
- Monitored and directed aircraft and airport ground traffic using radar, computer systems, and visual references.
- Conducted operational evaluations, inspections, certifications, and performance assessments.
- Investigated operational issues, identified procedural deficiencies, and supported corrective actions and policy improvements.
- Served as an aviation and Air Traffic Control subject matter expert for policy changes, training requirements, and operational initiatives.
- Coordinated among aviation organizations and operational stakeholders to resolve disputes and support mission requirements.
- Served as Lead Inspector and certifying official, completing more than 400 upgrade certifications and 360 facility inspections.
- Updated Air Traffic Control policies and procedures and served as SME supporting 54 F-35 bed-down and operational initiatives.
- Established training guidance, testing materials, and tower/radar simulation requirements as Director of Air Traffic Control Training.
- Managed scheduling, workforce development, and facility administrative functions contributing to a 98% employee retention rate.
