Business Strategy Consultant - Pioneer Communications - Cookeville, TN
(2025-12)
- Conducted strategic consultations with business owners and stakeholders to assess organizational needs, perform gap analyses, and develop actionable growth strategies focused on marketing, operational efficiency, and long-term business objectives.
- Advised executive leadership on business growth strategy, marketing initiatives, KPI development, operational improvements, and project/time management to support scalable business growth.
- Partnered with clients to identify performance improvement opportunities, establish measurable goals and implementation plans, recommend business solutions, and provide ongoing guidance to strengthen operational effectiveness and sustainable growth.
Heavy Equipment Operator / Pavement Maintenance (Staff Sergeant) - US Air National Guard - Knoxville, TN
(2014-07)
- Command high-impact teams to execute complex projects, ensuring precise operational delivery under strict timelines.
- Oversee and safeguard critical assets exceeding $5M, directly translating strict accountability and resource allocation skills to corporate campaign and budget management.
- Operational logistics duties include design and executing large-scale initiatives, streamlining infrastructure support, and emergency response logistics.
Emergency Management Coordinator - US Air National Guard - Knoxville, TN
(2021-02 - 2022-01)
- Directed a 5-member cross-functional team supporting large-scale emergency operations, supported and lead US Army, US Air Force and State Health Departments in optimizing resource allocation, operational readiness, and regulatory compliance.
- Vendor & Resource Management included coordinating various vendors, managing procurement and distribution of $500K+ in medical supplies while maintaining 100% HIPAA and PII compliance.
- Streamlined inventory management and logistics operations, reducing response times by 20% through process optimization and enhanced operational efficiency.
- Performed strategic partnerships and budget management by administering multimillion operating budgets, and collaborating with government agencies, healthcare organizations, pharmaceutical manufacturers, logistics providers, and community partners. Improved resource utilization and reduced operational waste by 15%.
Veteran Employment Representative / Case Manager - State of Tennessee - Cookeville, TN
(2023-10 - 2025-07)
- Executed and refined multi-channel B2B marketing and outreach campaigns, significantly advancing statewide workforce programs and public engagement initiatives.
- Synchronized internal communications aligned with core organizational goals, and Individualized Employment Plans mapping vocational milestones.
- Data analytics for metrics using various programs to maximize effectiveness and drive measurable returns for leadership assessment.
- Event Strategist for veterans' employment recourses for job and content planning.
- Executed and data collection/analysis for high-volume job fairs and outreach campaigns, monitoring engagement metrics to cultivate employer partnerships and accelerate pipeline growth.
- Navigate complex benefits systems to secure vital resources (ie: housing, sustenance, education, financial aid, equipment, and supplies)
- Cultivate employer partnerships to expand job placement pipelines.
Assistant Manager (Operations & Data Manager) - Grifols Plasma Center - Cookeville, TN
(2022-02 - 2023-07)
- Directed marketing initiatives for localized marketing campaigns focused on accelerating customer acquisition, retention, and community engagement for a healthcare facility.
- Coordinated marketing communications for brand initiatives across internal teams and external vendors to maintain consistency and compliance.
- Alignment between operational data and marketing execution, leveraging performance analytics to optimize customer experience outcomes.
Operations & Data Manager - International Blood Bank Inc. (Acquired by Grifols) - Cookeville, TN
(2022-02 - 2022-09)
- Assisted with merger and acquisition of entity. Trained employees and migrated donor data records through system integration process. Additional professional experience available upon request.
