Leasing Agent
Throughout my working experience I have been responsible for making decisions related to company goals and customer requirements. The following is a brief list of some relevant skills I have acquired.
Leasing Agent - The Vines Apartments
(2020-02 - 2026-07)
Warmly greets visitors, prospective renters, and current residents. Provide potential tenants with information, brochures, and show available apartments. Answer incoming calls, send and respond to emails.
Process applications for approval. Conduct background check, credit check, and rental history. Ensure apartments are tidy and ready for residents to move in on agreed date. Assist in the collections of delinquent rent.
Gather information about market competition in the area. Coordinate maintenance and vendors. Performs others related duties assigned by leasing manager.
Customer Service - Carrico and Associates
(2017-05 - 2019-11)
Primary Responsibility was to maintain property rentals by advertising and filling vacancies. Submitting contracts and residential leases. Show, advertise and input for sale and rental properties. Provide customer service by answering the phones, greeting clients, and translating from English to Spanish. Coordinate maintenance and vendors.
Assistant Manager - Security Finance, Denton TX - Denton, TX
(2013-03 - 2015-01)
Daily interaction with customers via face to face or phone, responding to customer requests by providing solutions promptly, Marketing and collections. Marketing included new business development through direct mailings. Daily transactions involving: approval of new accounts, bank business, closing delinquent accounts, filing reports, accounting sheet balance and customer documentation development.
Customer Service - Cashmax, Denton TX - Denton, TX
(2009-05 - 2012-11)
Responsible for overall store performance, customer service, marketing and collections. Marketing included new business development through direct mailings, distributing flyers, visiting financial institutions/area businesses to develop referrals. Daily transactions involving: approval of new accounts, bank business, closing delinquent accounts, filing reports, accounting sheet balance.
Quality Control - K & D Plastics, Gainesville, TX - Gainesville, TX
(2003-04 - 2008-05)
Duties included the inspection of injection molded plastic parts utilizing measuring tools as well as recording data and completing quality reports. This Process required knowledge of print reading and measuring equipment operation. Working directly with manufacturing for testing and performing quality checks. Monitor and report facility quality activities and provide technical direction to supervisor.
High School Diploma - Era High School, Era, TX (1989-06)
BIA Compliance Training - Banking Administration Institute (2013-04)