Maria Athanasopoulos

Greet customers and ensure they have a stress free and enjoyable party experience. Setting tables and getting supplies, organizing party decorations and gift bags. Plating and serving food, cutting and passing out cake, cleaning up afterwards.

Birthday Party Host at Launch Trampoline Park (2017-09 – 2020-03)

• Greet customers and ensure they have a stress free and enjoyable party experience.
• Setting tables and getting supplies, organizing party decorations and gift bags.
• Plating and serving food, cutting and passing out cake, cleaning up afterwards.
• Ensuring party runs on schedule, arriving to dodgeball and laser tag sessions on time.

Client Services Representative (level 2) at Momentum Enterprises (2022-08 – 2026-04)

• Planned events by managing logistics for birthday parties, private events, and other special activities, dealing with bookings and client inquiries.
• Coordinated daily client communications at various business locations, giving quick responses, efficient scheduling, and satisfied customers.
• Participated in the enrollment process for memberships by keeping client information up to date and responding to their questions.
• Established strong client relations by offering exceptional support and solving their issues through effective communication.
• Promoted sales and retention of customers by offering information about memberships, event packages, discounts, and special events.
• Optimized business operations by assisting with scheduling processes and coordinating between various departments.
• Coordinated with management to optimize operations and maximize client satisfaction across various businesses.

Graphic Design and Technology – Emmanuel College

Illustration – Massachusetts College of Art and Design