Maria Baez

Load vehicle with packages and boxes, scan all totes Safe driving and control of vehicle at all times Load and unload packages, carrying them to a customer's doorstep

Delivery Driver/Customer Service - Amazon KNCD - Venice, FL

(2023-02 - 2024-01)

• Load vehicle with packages and boxes, scan all totes
• Safe driving and control of vehicle at all times
• Load and unload packages, carrying them to a customer's doorstep
• Comfortable driving in various weather conditions
• Use hand held devices to provide last mile carrier tracking information
• Provide excellent customer service

Deliver Driver - Amazon North Star - Venice, FL

(2022-01 - 2022-12)

• Loading vehicle with totes full of packages in an orderly manner
• Use of handheld device to provide last mile carrier tracking information
• Safe driving and control of your vehicle at all times
• Load and unload packages, carrying them safely to customer's doorstep
• Responsible for precious cargo

Program Coordinator - Boys & Girls Club of Greater Holyoke - Holyoke, MA

(2008-01 - 2021-07)

After School Program Coordinator Youth Services Organization

• Manage EEC-licensed after school program for 150 low income children in Holyoke, MA
• Responsible for scheduling, billing, data management, and biannual EEC-recertification process
• Design and implement outcome-driven programs in literacy, arts, athletics, and character development
• Supervise 20 youth development workers for daily school-age program and summer camp
• Develop annual summer camp programming for students age 5-13
• Coordinate transportation for staff and youth for summer programming and events
• Establish staff training schedule in CPR, lifeguarding skills, and working effectively with children
• Initiate and expand working relationships with local and state government and private agencies
• Representative for community and family outreach events, task forces, and committees

Program Director, Broderick House - Providence Ministries for the Needy - Holyoke, MA

(2002-01 - 2008-01)

Local residential program serving families experiencing chronic homelessness, mental illness, substance abuse, and/or domestic violence.

• Coordinated daily living needs for up to 20 families
• Supervise staff through the intake process, family needs assessments, and coordination of services with referral agencies, and case management
• Assisted residents in navigating local social and mental health services, employment and housing
• Coach clients through processes to address any obstacles on path to self sufficiency

Soldier, Transportation Specialist - United States Army - Fort Riley, KS

(1992-10 - 1996-10)

• Disciplined soldier
• Heavy Equipment Transporter
• Support movement of personnel and cargo
• Assist in convoy, dispatch, keep records in log books
• Operate vehicles under stressful conditions
• Vehicle recovery operations
• Adaptability in times of adversity
• Teamwork, integrity, leadership, problem-solving

BA - Bachelor's Degree - Elms College Chicopee, MA