Maria Benavidez

Dedicated bilingual (English/Spanish) administrative professional with 15+ years of experience providing administrative support, customer service, and office coordination in fast-paced environments. Skilled in records management, scheduling, data entry, document preparation, purchase orders, invoice processing, and maintaining confidential information. Recognized for professionalism, organization, and delivering exceptional customer service.

Administrative Secretary – Educational Services Department - Fullerton School District - Fullerton, CA

(2023-11 - 2026-05)

• Provided administrative support to department leadership in a fast-paced educational environment.
• Managed calendars, meetings, conferences, and departmental communications.
• Prepared reports, correspondence, and confidential personnel documents.
• Responded to inquiries while ensuring timely follow-up and maintaining organized records.
• Supported special projects that improved office efficiency and daily operations.

Senior Secretary – Maintenance & Operations Department - Fullerton School District - Fullerton, CA

(2017-03 - 2023-11)

• Supported daily operations for more than 140 custodial, maintenance, and grounds employees across 20+ district locations.
• Coordinated employee schedules, vendor services, meetings, and departmental operations.
• Processed purchase orders, invoices, contracts, and department documentation accurately.
• Managed high-volume phone calls, emails, and service requests while prioritizing urgent matters.
• Served as a primary contact for employees, vendors, contractors, and district staff.
• Provided administrative support for daily office operations.
• Maintained records, prepared documents, and performed accurate data entry.
• Assisted with scheduling, work order coordination, and departmental communications.
• Delivered excellent customer service while maintaining organized filing systems.

Attendance Clerk - Fort Worth Independent School District - Fort Worth, TX

(2011-06 - 2016-06)

• Served as the first point of contact for students, parents, staff, and visitors.
• Maintained confidential student records and prepared attendance reports.
• Assisted families and staff with attendance inquiries while ensuring compliance with district policies.
• Supported front office operations and coordinated communication between school staff and families.

Customer Service / Order Support Specialist - Ben E. Keith Foods - Fort Worth, TX

(2006-02 - 2011-07)

• Processed high-volume customer orders and maintained accurate account records.
• Resolved customer concerns and coordinated with warehouse and logistics teams.
• Assisted with billing functions and ensured accurate documentation.
• Built strong customer relationships through effective communication and follow-up.

Coursework - Business Management - Fullerton College