Administrative Secretary – Educational Services Department - Fullerton School District - Fullerton, CA
(2023-11 - 2026-05)
- Provided administrative support to department leadership in a fast-paced educational environment.
- Managed calendars, meetings, conferences, and departmental communications.
- Prepared reports, correspondence, and confidential personnel documents.
- Responded to inquiries while ensuring timely follow-up and maintaining organized records.
- Supported special projects that improved office efficiency and daily operations.
Senior Secretary – Maintenance & Operations Department - Fullerton School District - Fullerton, CA
(2017-03 - 2023-11)
- Supported daily operations for more than 140 custodial, maintenance, and grounds employees across 20+ district locations.
- Coordinated employee schedules, vendor services, meetings, and departmental operations.
- Processed purchase orders, invoices, contracts, and department documentation accurately.
- Managed high-volume phone calls, emails, and service requests while prioritizing urgent matters.
- Served as a primary contact for employees, vendors, contractors, and district staff.
- Provided administrative support for daily office operations.
- Maintained records, prepared documents, and performed accurate data entry.
- Assisted with scheduling, work order coordination, and departmental communications.
- Delivered excellent customer service while maintaining organized filing systems.
Attendance Clerk - Fort Worth Independent School District - Fort Worth, TX
(2011-06 - 2016-06)
- Served as the first point of contact for students, parents, staff, and visitors.
- Maintained confidential student records and prepared attendance reports.
- Assisted families and staff with attendance inquiries while ensuring compliance with district policies.
- Supported front office operations and coordinated communication between school staff and families.
Customer Service / Order Support Specialist - Ben E. Keith Foods - Fort Worth, TX
(2006-02 - 2011-07)
- Processed high-volume customer orders and maintained accurate account records.
- Resolved customer concerns and coordinated with warehouse and logistics teams.
- Assisted with billing functions and ensured accurate documentation.
- Built strong customer relationships through effective communication and follow-up.
