School Health Lead / Assistant Health Recordkeeping - Alhambra School District - Phoenix, AZ
(2023-03)
- Perform clerical duties
- Customer service liaison in answering phones, taking messages, returning telephone calls and receiving visitors
- Operate standard office equipment
- School health files, supplies, records
- Student support, administer medication
- Take temperature and vitals and file them in chart
Instructional Aide - Madison School District - Phoenix, AZ
(2021-08 - 2022-04)
- Tutor individuals or small groups of students
- Correct English usage, grammar, spelling, punctuation, and vocabulary
- Knowledge of general office procedures and office machines
- General needs and behavior of students of various backgrounds
- Oral and written communication skills
Cashier/Cater - Madison School District - Phoenix, AZ
(2011-08 - 2021-05)
- Answered phone calls to provide speedy and accurate information about customers' accounts
- Calculate charges
- Collect payments from customers
- Balance tills handled cash
- Processed credit card payments batches and prepared bank deposits
- Executed cash transactions quickly and accurately
- Customer Service
Laundry Lead & Assistant Manager - Viking Cleaners - Phoenix, AZ
(2017-03 - 2020-11)
- Supervised facility operations, including projects, employee tasks and performance
- Delegated daily tasks to employees to manage resources, meet deadlines, schedule and plan daily assignments and numerous projects
- Implemented improved training procedures to better develop new personnel and monitored multiple databases to keep track of all company inventory and resolve problems and improve customers satisfaction
- Provide onsite training
- Provide outstanding customer service to new and long standing customers by attending closely to concerns and developing solutions
Kitchen Manager - Tacos Pepe - Douglas, AZ
(1998-06 - 2004-04)
- Staffing: Hiring, training, scheduling, and developing kitchen staff
- Inventory: storing, and maintaining inventory to meet demand
- Food safety: Ensuring compliance with health and food safety standards, including monitoring food preparation and cooking
- Quality control: Performing quality control on food leaving the kitchen, including checking food plating and temperature
- Equipment: Ensuring equipment is properly maintained and cleaned and inspected and sanitized
- Customer Service: Make it easy for customers and resolve issues promptly. Greet customers and show appreciation. Listen actively to customer needs
