Maria Macias

Dedicated bilingual customer service professional with over six years of experience delivering exceptional customer support in fast-paced environments. Skilled in phone, email, live chat, social media communication, problem-solving, and building positive customer relationships. Highly organized, dependable, and detail-oriented. Seeking a remote Customer Support, Live Chat, or Customer Success position.

Restaurant Manager / Customer Service Representative at Mariscos El Capitan

• Delivered exceptional customer service in a fast-paced environment.
• Assisted customers through phone, online orders, and social media.
• Resolved customer concerns professionally.
• Managed daily operations, staff coordination, payments, and promotions.

Cosmetologist / Beauty Professional at Grace & Beauty by Maria

• Consulted with clients and provided personalized services.
• Managed scheduling, customer communications, and business operations.
• Built long-term client relationships through outstanding service.

Associate of Arts in English – College of the Sequoias

Associate of Science in Early Childhood Education – College of the Sequoias