Maria Makarova

Punctual and honest with solid background in various environments. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service. Skilled at leveraging organized approaches to handle daily planning, scheduling and customer service requirements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.

Ability to handle multiple projects simultaneously with a high degree of accuracy. Authorized to work in the US for any employer.

Cashier Assistant Manager at Epicurean Market (2018-10 – Present)

• Quickly and accurately counted drawers at start and end of each shift.
• Built positive relationships with customers to increase repeat business.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
• Resolved customer complaints quickly to maintain customer satisfaction.
• Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
• Reported issues to higher management with great detail.

Cashier Team Lead at Essen New York (2015-11 – 2018-10)

• Processed both cash and card purchases and returns.
• Communicated with customers and team members to solve problems.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Assisted customers by answering questions and fulfilling requests.

Bachelor's degree – Moscow State University of Food Production (2003-09 – 2008-06)