Maria Reyes

Detail-oriented healthcare administration professional with experience in medical scheduling, insurance verification, authorizations, billing support, and patient intake. Strong customer service and clerical skills with a proven ability to work efficiently in fast-paced medical environments

Prior Authorization at Vertex Spine Care & Pain Management (2025-08 – 2026-03)

Prior Authorization role handling scheduling, payments, insurance verification and authorizations

• Schedule appointments for patients consultations, procedures and visits with medical personnel
• Take payments from patients (co-pays, deductibles, co-ins)
• Contact insurance carriers to obtain benefit verification and authorization
• Submit authorizations approvals, denials and appeals with insurance carriers
• Ensure that all information is accurate with the patients demographics and current insurance information

Prior Authorization/Scheduler at Consultants in5 Pain Medicine (2022-05 – 2025-08)

Prior Authorization and Scheduler handling patient communications, appointments, payments, and insurance verification

• Answer phone calls and e-mails, greet patients and prospective patients and reminding them of upcoming appointments
• Schedule appointments for patients consultations, procedures and visits with medical personnel
• Take payments from patients (co-pays, deductibles, co-ins)
• Contact insurance carriers to obtain benefit verification and authorization
• Submit authorizations approvals, denials and appeals with insurance carriers
• Ensure that all information is accurate with the patients demographics and current insurance information

Externship Hours at Xcel Medical Solutions (2022-03 – 2022-05)

Externship focusing on collections, insurance denials, claims processing and insurance verification

• Collection on patients accounts
• Work insurance denials and fix or fight insurances to get claims paid
• Correct issues and fil out reconsiderations for denied claims
• Appeal if claim denies
• Used CureMD, Availabilty and insurance portal to verify insurances
• Verify Insurances to see what patient is eligible
• Seeing how much there copay, deductible as well as there co ins

Certification in Billing and Coding Specialist – Southern Career Institute (2022-05 – 2022-05)

Diploma in Web/Graphic Design Specialist – Computer Career Center (2006-10 – 2006-10)

Basics – El Paso Community College (2001-08 – 2004-08)