Maria Torres

Bilingual customer service professional with 5+ years of experience in fast-paced retail environments, cash handling, customer support, inventory accuracy, training, and problem resolution. Dependable, organized, and comfortable assisting customers in person while maintaining accuracy and professionalism. Seeking front desk, administrative, bank teller/member service, receptionist, or customer service roles.

Perishables Representative / Meat Wrapper at H-E-B (2026-01 – Present)

• Provide friendly customer service while answering product questions and helping customers locate items.
• Package, label, stock, and organize products with strong attention to pricing, quality, and accuracy.
• Balance multiple tasks in a high-volume department while maintaining cleanliness, safety, and dependable service.

Crew Member at Trader Joe's (2022-08 – 2025-09)

• Assisted customers, operated registers, handled cash/card transactions, and maintained accurate checkout procedures.
• Managed product ordering and inventory responsibilities for assigned sections and helped keep shelves well stocked.
• Trained new team members and supported daily operations through clear communication, teamwork, and problem solving.

Cashier at Star Super Market (2021-03 – 2022-07)

• Processed customer purchases and payments accurately while delivering courteous, efficient service.
• Answered questions, resolved routine customer concerns, and maintained an organized front-end work area.

Medical Assistant Program – MedCerts

High School Diploma – Hazel Green High School (2022)