Mariah Castaneda

Detail-oriented Certified Clinical Medical Assistant (CCMA) with 1+ year of experience in patient care, clinical procedures, and EMR systems like Modmed. Proven ability to facilitate examinations, prepare rooms, and document patient information accurately while maintaining confidentiality. Eager to leverage strong organizational, communication, and patient advocacy skills to support the care team and enhance patient understanding of diagnoses and care plans at UnitedHealth Group.

Medical Assistant - Orthopedic Associates of Dutchess County - kingston

(2025-10 - 2026-06)

• Facilitated patient examinations and procedures under provider supervision.
• Prepared examination rooms and maintained medical equipment, ensuring readiness for patient care.
• Documented comprehensive patient information and supported efficient clinical workflow.
• Provided compassionate care while meticulously maintaining patient confidentiality.
• Utilized the Modmed system for accurate patient record management.
• Clarified diagnoses and care plans by translating complex medical information into easily understandable language for patients.

Front Desk Agent - Dr. Grover's Office - rhinebeck

(2025-09 - 2025-10)

• Managed patient appointment scheduling and operated multi-line phone systems.
• Verified patient demographics and maintained precise administrative records.
• Delivered professional and welcoming customer service to all patients and visitors.

Resident Aide - Ivy Lodge Assisted Living - saugerties

(2025-09 - 2025-11)

• Provided assistance to residents with their daily living activities.
• Supported residents, ensuring their dignity, comfort, and safety were prioritized.
• Communicated effectively and professionally with residents and the healthcare staff.

Shift Lead - Dunkin' - kingston

(2023-02)

• Oversaw daily operations and managed staff during assigned shifts.
• Trained and mentored new employees, fostering a supportive team environment.
• Delivered exceptional customer service in a high-volume, fast-paced retail setting.
• Handled cash transactions, managed inventory, and enforced food safety protocols.
• Ensured efficient teamwork and smooth execution of store operations.

Certificate - Certified Clinical Medical Assistant (CCMA) - Ulster County Community College (2025-01 - 2025-05)

36 credits - exercise science - Dutchess Community College (2023-08 - 2024-12)

High School Diploma - Saugerties High School (2019-09 - 2023-06)