Medical Assistant/Referral Coordinator at Senta Clinic (2022-01 – Present)
Clinical & Administrative Support
- Patient Care: Managed HIPAA-compliant records, prepared sterile exam rooms, and assisted physicians with medications and procedures.
- Laboratory: Collected and processed lab specimens with strict adherence to handling and documentation protocols.
- Operations: Streamlined office efficiency by managing complex scheduling and supporting billing, including charge verification.
Wireless Sales Associated at Metro by T-Mobile (2019-01 – 2022-12)
- Delivered exceptional customer service, consistently exceeding sales goals
- Assessed customer needs and recommended appropriate products and services
- Maintained strong product knowledge to provide accurate information
- Built long-term customer relationships through personalized service
- Ensured store presentation and inventory were maintained to company standards
Sales Associate at SeBella Cosmetics (2016-01 – 2019-12)
- Exceeded customer expectations through personalized product recommendations
- Assisted with onboarding and training new employees
