Quality Assurance Technician - Korex Chicago - Chicago, IL, United States
(2024-07 - 2026-02)
- Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines
- Write or revise standard quality control operating procedures
- Train other analysts to perform laboratory procedures and assays
- Participate in out-of-specification and failure investigations and recommend corrective actions
- Write technical reports or documentation, such as deviation reports, testing protocols, and trend analyses
- Identify and troubleshoot equipment problems
- Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release
- Prepare or review required method transfer documentation including technical transfer protocols or reports
- Evaluate new technologies and methods to make recommendations regarding their use
- Providing Consultation and Advice to Others
- Communicating with People Outside the Organization
- Monitoring Processes, Materials, or Surroundings
- Communicating with Supervisors, Peers, or Subordinates
- Processing Information
- Getting Information
- Making Decisions and Solving Problems
Microsoft Operations Specialist - CDW Logistics, Inc - Chicago, IL, United States
(2014-06 - 2023-04)
- Enhanced team productivity through effective communication strategies to ensure accuracy on orders
- Collaborated across departments to identify opportunities for process improvements and increased efficiency
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations
- Oversaw day-to-day operations, monitoring SPS appropriately to ensure smooth workflow and timely completion of projects
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem-solving
- Successfully managed multiple projects simultaneously while adhering to deadlines
- Utilized advanced analytical skills in order to resolve complex operational issues effectively
- Collected, arranged, and input information into database system
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
