Call Center Representative at De La Pena eye Clinic (2025-03 – 2026-06)
- Answered calls, emails and text messages from patients, handled an average of 80-100 plus calls daily, scheduled appointments, verified patient insurance eligibility and benefits, resolved patients inquiries regarding accounts and billing, data entry and typing accuracy, multitasking and problem solving, reminding and confirming patients appointments for all 7 locations.
Front office at Norwalk Dental Center (2023-08 – 2024-11)
- Worked in the front office, managed patients schedule and coordinate appointments, experienced handling multiple phone systems, capable of managing front desk operations, checking patients in and out, taking payments, filling charts, following up and reminding patient of their appointments, making sure the Doctor and Hygienist have full schedules.
X-Ray Technician/ Charter at Children Dental Fun Zone (2018-12 – 2023-08)
- Work for a kids dental office, take dental x-rays on all patients, charter and assist the doctor, Customer service, assisted front office, dental office inventory, helped in offsite office marketing.
Labor Manufacturer at Denovo Dental (2018-02 – 2018-08)
- Worked for a Dental Supply Manufacturer, pulling orders, labeling and packaging boxes, used the punch press, operated machines, set up machines for: Packing/Q-Vac/Eyelets/Matrix/Pedo Bands, sanitized bands for all machine operation, completed Chair side Kits to be distributed to Dental Offices.
