Health, Code Enforcement & Health Administrative Specialist - City of Edinburg - Edinburg, TX
(2023-06)
- Customer Service, Answering multi phone calls, process payments for permits.
- Process Garage Sale online & in person.
- Renewal of Health Permits, Temp Health Permits.
- Process liens & Release of Lien for Supervisor & City Manager approval.
- Request checks from Finance for Mowing Liens & Release of Lien to get recorded with Hidalgo County.
- Scanning document, making copies of documents, uploading them to correct case or permit.
Building Safety Administrative Specialist - City of Edinburg - Edinburg, TX
(2022-05 - 2023-06)
- Process Construction permits after being review by Planning & Zoning Department.
- Scheduling inspection for the following business day for the Inspection in the departments.
- Process payment for permits being issued out for the day, balancing at the end of the day.
- Scanning document, making copies of documents, uploading them to correct Contact such as Insurances & License
Deputy Clerk - Hidalgo County Tax Office - Edinburg, TX
(2021-05 - 2021-11)
- Processed inquiries and requested information from each taxpayer to fulfill their payments to Hidalgo County.
- Collected tax data and maintained confidential information for almost 1 million residents in Hidalgo County.
- Skillfully managed a wide range of office and support tasks, including accounts payable, accounts receivable and tax processing.
Tax Clerk - City of McAllen Tax Office - McAllen, TX
(2016-01 - 2021-05)
- Adhered to prescribed laws and regulations for the collection of individual and business taxes for the City of McAllen.
- Accepted incoming and made outgoing phone calls in both English and Spanish to collect payments from taxpayers and request any supporting documentation.
- Maintained records and the privacy for each case, including contacts, telephone numbers, and home addresses.
- Reviewed selected tax returns to determine the nature and extent of audits to be performed on them.
Tax Collector - Linebarger Goggan Blair & Sampson LLP - McAllen, TX
(2012-02 - 2014-10)
- Provided excellent customer service through effective verbal, written, and interpersonal communication with customers, other employees, and all other support staff in the department.
- Assisted in creating data spreadsheets with client's information to ease the process for my employer.
- Exhibited excellent communication skills and strong work ethic by successfully guiding customers through a step-by-step process on how to pay their taxes online and over the phone.
