Marie J

Detail-oriented administrative and customer service professional with over 10 years of experience supporting government, healthcare, logistics, and military operations. Currently supporting U.S. Army retirement services with expertise in processing complex personnel actions, verifying documentation, and ensuring regulatory compliance. Proven ability to deliver accurate, timely service in high-volume environments while maintaining strict confidentiality.

Retirement Services Clerk - U.S. Army Installation - Junction City, KS

(2024-12)

• Process retirement packets for service members ensuring accuracy and compliance
• Review and verify sensitive personnel documentation
• Coordinate out-processing and retirement procedures
• Serve as liaison between Soldiers and administrative offices
• Provide customer service and resolve inquiries

Scheduling Specialist - CHS Shared Services Center

(2023-03 - 2024-12)

• Managed high-volume scheduling and patient coordination
• Responded to inquiries and maintained accurate records

Inventory Coordinator - Cook County Clerk's Office

(2021-02 - 2023-03)

• Oversaw inventory and conducted cycle counts
• Maintained reports and improved processes

Benefit Verification Specialist - CVS/Coram

(2016-12 - 2020-01)

• Verified insurance and processed authorizations
• Reviewed documentation for compliance

High School Diploma or GED - East-West University