Medical Records Technician - City Of Riverside, Ca - City Government - Riverside, Washington
(2026-04)
- Review patient's charts and abstract essential information requested such as history, findings, laboratory, X-ray results, surgeries, diagnoses, and date and hour of admission and treatments; compile statistics on patient data and prepare statistical reports; perform miscellaneous duties such as maintaining files, indexes, records systems, and checking documents.
- Maintain supply inventory.
- Register live births, deaths and fetal deaths; facilitate delivery of newborn screening tests.
- Communicate with parents, lawyers and other interested parties on the accuracy, completeness and availability of documents.
- Pull and research medical or mental health charts; complete a variety of forms, certificates and documents relating to entries in medical records.
- Accept subpoenas for medical or mental health records or information and prepare response; determine if requests for release of medical or mental health information are legal and verify the identity of the inquirer as needed.
- Verify invoices for state reimbursement for contracted medical services.
Referral Coordinator - Cucamonga Valley Medical Group - Fontana, CA
(2026-01)
- Coordinate patient referrals to specialists and schedule appointments while maintaining accurate tracking records.
- Provide general information to patients via phone and in person regarding referral procedures, insurance requirements, and next steps.
- Process referral documents, verify eligibility, and ensure completeness before submission.
- Maintain organized electronic records and update systems with accurate patient and appointment data.
- Respond to patient questions, resolve concerns, and follow up to ensure timely completion of services.
- Communicate with provider offices and external agencies to coordinate care and confirm appointments.
- Maintain confidentiality and comply with HIPAA when handling sensitive medical information.
Warehouse Associate (Seasonal) - Amazon - Mira Loma, CA
(2025-09)
- Supported fast-paced operations while maintaining accuracy, attention to detail, and safety compliance.
- Worked collaboratively to meet daily productivity and quality goals.
Quality Assurance Coordinator - Cucamonga Valley Medical Group - Fontana, CA
(2025-09 - 2026-01)
- Provided clerical and administrative support to clinical staff, including chart preparation and document filing into EHR systems.
- Entered and updated patient information with accuracy and attention to compliance requirements.
- Assisted healthcare teams with documentation review and quality improvement activities.
- Maintained organized records and supported process improvement initiatives.
Outreach Coordinator - Optum
(2022-09 - 2025-07)
- Made 80–100 outbound calls daily to schedule wellness appointments, follow up on care, and support patients.
- Answered inbound calls and provided general information regarding services, eligibility, and departmental procedures.
- Documented patient interactions accurately in computer systems and portals.
- Verified eligibility and researched issues across multiple databases to resolve patient concerns.
- Assisted with meetings/events and coordinated communication with provider offices for in-office visits.
- Pulled and maintained data reports and tracked program activity.
Medical Assistant / Front Desk Receptionist - Caring Family Medicine
(2012-04 - 2022-09)
- Managed front desk operations including greeting patients, answering phones, scheduling appointments, and verifying eligibility.
- Processed patient paperwork, maintained files, and supported medical records requests.
- Collected copays and assisted with referrals, prior authorizations, and insurance documentation.
- Supported patient communication including results, prescription requests, and follow-up instructions.
- Maintained accurate data entry and supported office workflow in a busy healthcare setting.
Medical Assistant – Front & Back Office - Dr. Force-Obrowski, M.D.
(2002-02 - 2012-04)
- Scheduled appointments, managed patient records, and maintained organized filing systems.
- Provided professional customer service and responded to patient questions and concerns.
- Prepared and processed administrative documentation to support daily clinic operations.
- Supported office workflow while maintaining confidentiality and compliance.
