Marina

Results-driven medical administrative professional with 11 years of experience supporting patient scheduling, EMR documentation, insurance verification, and high-volume call operations. Recognized for accuracy, professionalism, and patient-centered service in fast-paced healthcare environments, with the ability to excel in a remote medical scheduler role.

Scheduling Coordinator at Centra State Medical Center

• Coordinated patient appointments across multiple providers and specialties, ensuring efficient scheduling workflows.
• Managed high-volume inbound and outbound calls, appointment triage, insurance verification, and accurate EMR documentation.

Medical Receptionist at Endocrinology Practice

• Scheduled appointments, follow-up visits, and diagnostic testing while maintaining smooth front-office coordination.
• Performed insurance verification, patient intake, multi-line phone support, and HIPAA-compliant records management.

High School Diploma